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Burke Energy
- Heating & Air Conditioning/HVAC
- Hawthorne, NY
About this business
For over 70 years, Burke Energy has been the name that our NY neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
475 Commerce St, Hawthorne, NY, 10532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer over 2 years and I am terminating my account and contract with them. Burke energy is supposed to be providing a service but they are robbing their customers with high prices, bad service. And stating that they supplied me ***** gallons of oil. When I ask to dispute it they made another delivery. I ask for investigation and each time I ask to speak to a supervisor, there is no one to speak too and they never return your calls. And when they do it is not a supervisor.
Absolutely awful. This company bought or merged with ******** OIl which used to provide service to us. We became unhappy with the "new" ******** because of price gouging and, long story short, we switched to an official Burke account because we were told the price gouging would go away this way. In the confusion of the account switch, ********/Burke came twice within a couple of days to refill the gas tank, once with 64 gal, the second time with only 5.5 gal (tank was already full). Then they came days later to "inspect the ... read more
Burke Energy is one of the most unethical companies I have ever come across. Their pricing is on average is 1-2 x the market and their price ceiling contracting is purposefully misleading. After spending months monitoring other oil company pricing and understanding just how drastically they are over charging us, we called to cancel and after initially being told that was ok, they called back to say that we are actually in contract until September 2024 and if we want to cancel it is $399. DO NOT CONTRACT BURKE FOR ANY OIL SER... read more
I am a widow my husband manage all household appliances and Ive been learning to navigate through life and owning a home myself. I do have a lot of help and advice from friends and family. But many problems pertaining to a house is new rosds to me . This summer I had Burke Energy maintenance my AC unit I asked the technician if he checked my gas furnace he responded yes and he wanted to change filter which I informed him I do every 3 months and its recent . He told me all good. Which it probably was.Thursday Dec 21 I came ho... read more
We have been customers of Burke Energy for close to 20 years. We decided to switch oil companies because we cannot afford the prices that they charge. We have been loyal customers that always pay our bills on time and in full. We received our last oil delivery from Burke Energy last week. They charged us $5.789 per gallon. Total bill $1,157.80. We contacted other oil companies the next day. One company was charging $3.799 per gallon and the other $3.70 per gallon if we received delivery that day. When we complained about the... read more
Back in May 11th I scheduled three cleanings for my properties in the morning between **** today June 15th, 2023. Two days ago on Tuesday I received a confirmation email for one of the properties. See attached image. No one showed up at the first property this morning so by 10 I called the general number to see where my tech is. I was first told my appts were for the afternoon. I said no, and upon checking Burke said they were changed and I was called. That is a lie. I received no calls or texts or emails Both myself and a t... read more
Price gouging is the business this company is in. They blatantly charge 50 and 60% over market for oil and almost double the market price for propane. Additionally when they do the equipment inspection they try to scare you into needing to replace your complete heating system, do not fall for it get a secong opinion. The only advice I can give is stay away from this company! they should be put out of business If you have an account close it and if you are thinking of opening one dont and do your research....
Burke Energy, aka Petro Energy, aka ******** Energy, preys on senior citizens by sending them fraudulent bills, and then engaging in a campaign of harassment, while refusing to correct their obvious errors. DON'T USE THEM!
Pricing is ridiculous, they're gouging. My ceiling is at $5.51, and market prices are around $3.60-3.70. They charged me $5.40 a week or so ago, such a rip off. It's cheaper for me to cancel at $399 than it is for me to pay them for the next 2 months. Moving back to buying on the cash market. Don't waste your time with Burke or price contracts, they're never advantageous no matter what they claim.
Frequently asked questions about Burke Energy
How is Burke Energy rated?
Burke Energy has a 2.7 star rating with 300 reviews.
When is Burke Energy open?
Burke Energy is open now. It will close at 6:00 p.m.