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Business Class
- Travel Services
- Ft. Lauderdale , FL
About this business
Location details
500 E Broward Blvd, Suite 1350, Ft. Lauderdale , FL, 33394, United States
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Let me begin by sharing my first experience with my custom tailored travel agent. His name is Sergio. On my initial call, I spent two hours and seven minutes with him. As a dedicated traveler, and not just for Vacations, but for medical mission trips, pilgrimage, images, in most of all business trips, I needed to do my research with him before I spent one more minute with him on the phone. As a professional Closer, I used various closing techniques to see if you were to be lying to me as I have done research on this type of ... read more
An excellent experience in booking a multi-stop European trip for a medical congress.
Business response:
Hello ********, we appreciate the kind words and are glad we could provide you with a positive experience!
**** my agent was great, Professional and fast responses. She was able to secure our trip even with a few complications. The tickets were at a very good price and I was able to get the flights and Company I wanted.I highly recommend *** for all flight travel.**** K **********
Business response:
Hello! Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you efficiently and help secure your trip despite a few complications. It's great to know you were satisfied with both the service and the value of the tickets. We truly appreciate your recommendation and look forward to assisting you again in the future!
Till now a fantastic experience of customer service !!A big shout out to ***** ******, my booking agent who was very patient and extremely ********** patiently helped me out through all the glitches in the process.1. Even though I had paid for seat selection I was not able to select seat on one of the legs and he did it for me.2. For some reason my tickets said no baggage included he made those corrections.Throughout the process he was extremely polite patient and understanding. Really, he needs an award for excellent custom... read more
Business response:
Dear Customer,Thank you for your kind words and thoughtful feedback. Were delighted to hear that ***** ****** provided such outstanding support well be sure to recognize his excellent service!We also appreciate your suggestions about the booking and payment process. Clearer communication around payment holds and ticket confirmation timelines is something we're actively working to improve.Thanks again for your trust and for helping us do better. We're glad your experience has been positive overall and look forward to serving ... read more
Andrea was very helpful in securing our flights. She exhibited professionalism throughout our contact. I would recommend the Business Travel Group for booking flights at very reasonable prices.
Business response:
Dear Customer, thank you for taking the time to share your positive experience. We truly appreciate it!
***** assisted me in a booking. The process was easy and completed quickly. All my requirements were met and calls were returned promptly. I saved thousands due to his professionalism and his attention to detail. I tried a different service years ago and couldn't have my preferences met. Job well done *****.
Business response:
Hello! Thank you for your feedback. We're pleased to hear the process was smooth and that your requirements were met efficiently. We appreciate you taking the time to share your experience.
******* is an excellent travel associate. He is very diligent and always looks for the best deal for his customers. He gave us five different options on our flight routes and patiently explained the pros and cons of each one of them. He also delivered and got the seat assignments on what we wanted. He is reliable and practices a customer first and friendly approach.
Business response:
Hello! Thank you for your kind feedback! We're thrilled to hear you had a positive experience and truly appreciate your recognition of the dedication and customer-first approach. It's great to know that the support provided helped make your travel planning smooth and convenient. We look forward to assisting you again in the future!
I thank ******* (Reo) and his team of colleagues for making the process of reserving tickets on such short notice a much more pleasant experience than if I had to do it myself! He was prompt, professional, and very courteous. Thank you, Business-Class!
Business response:
Hello! Were delighted to hear that our team provided you with prompt, professional, and courteous service, especially on short notice. Its our goal to make the booking process as smooth and pleasant as possible. Thank you for choosing us!
I just purchased 2 tickets, agent ****** was able to help find one that cuts down our transit time, great job, we travel to Asia a couple of times every year, will certainly use them again.
Business response:
Hello!Were glad to hear that our agent was able to help you find tickets that reduced your transit time. Thank you for trusting us with your travel plans we look forward to assisting you on your future trips!
Frequently asked questions about Business Class
How is Business Class rated?
Business Class has a 4.7 star rating with 3,968 reviews.
When is Business Class open?
Business Class is open now. It is open 24/7.