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Caesars Republic Scottsdale, a Hilton Hotel
- Hotels
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
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It was a nice hotel. Room was good. Nice pool. Luna and Pronto restaurants had no allergy books, no knowledge of vegan, etc.
Business response:
Hi, Rannita. Thank you so much!
Business response:
“Thank you so much for the perfect 10/10! We truly appreciate your praise and are glad to hear we hit the mark!!
Business response:
Thank you for taking the time to leave a review of your stay! We are glad that we could create a positive experience for you!
Business response:
Thank you so much! We are delighted you enjoyed your stay!
Business response:
Thank you for your perfect 10/10 rating! We're delighted to know our service met your expectations. Your feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back soon.
Business response:
Thank you so much for taking the time to share your raving review! We’re thrilled to hear that you enjoyed your experience, and we truly appreciate your kind words. We look forward to welcoming you back again soon!
Amazing
Business response:
Thank you for your perfect 10/10 rating! We're delighted to know our service met your expectations. Your feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back soon.
During our four days we continually had to ask for towels, coffee, and cream for the coffee maker. Their breakfast restaurant was marginal offered premade breakfast only. The restaurant on the seventh floor of the service was marginal, but the food was good. Not sure I’d recommend anyone to stay at this place until they cleared up there. Customer service skills as it relates to the food and the condition of the rooms.
Business response:
We are very sorry to hear about the negative experience of your past stay with us. Our management team is taking our responses very seriously and are actively working to improve on our products and services anywhere that may be necessary. We hope that we can invite you back in the future for a more pleasant experience!
Overall, the hotel was great—clean rooms, good location, and a nice atmosphere. However, the service at the poolside definitely needs improvement. The staff seemed inattentive, and we had to return our drinks twice due to poor quality.
Business response:
Thank you for your perfect 10/10 rating and for sharing your detailed feedback. We're delighted to hear that you appreciated our clean rooms, convenient location, and the welcoming atmosphere of our hotel. We sincerely apologize for the shortcomings you experienced at the poolside. Please know that this is not reflective of our service standards. We are addressing this matter with our poolside team to ensure immediate improvements in both attentiveness and beverage quality. Your insights are invaluable to us, and we're com... read more
Frequently asked questions about Caesars Republic Scottsdale, a Hilton Hotel
How is Caesars Republic Scottsdale, a Hilton Hotel rated?
Caesars Republic Scottsdale, a Hilton Hotel has a 4.1 star rating with 832 reviews.
When is Caesars Republic Scottsdale, a Hilton Hotel open?
Caesars Republic Scottsdale, a Hilton Hotel is open now. It is open 24/7.