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Canyon Springs Post Acute
- Nursing home
- San Jose, CA
About this business
Location details
180 North Jackson Ave, San Jose, CA, 95116, United States
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My dad was brought from the hospital to Canyon Springs following being diagnosed with non-treatable cancer. The release papers clearly stated that he had a DNR/DNI order and that he was on comfort care. He was clearly not capable of filling out the paperwork however they gave him the paperwork to fill out and he just checked the first box in every section on the form allowing for all kinds of medical procedures he did not want. When I inquired about the form I was told "They said he could fill out his own forms". No one ... read more
Business response:
Hi Jen, Thank you for bringing these matters to our attention. We are so sorry to hear about your father's experience and would love to speak with you to better address the situation. Feel free to contact me at (408) 259-8700. If I'm not immediately available, the receptionist can provide you my cell phone number. Thank you, Benton, Administrator
My dad was here for about 3 weeks last October. This facilty is not an acute rehab. They treat clients as long term nursing home. There was no therapy. My dad walked in there without even needing a cane, and three weeks later he lost over 10 lbs and lost so much muscle on lower extremeties that he can barely walk. I asked the facility to please keep me posted of his progress and not once did I get a call, and when I called I usually got the run around. This facilty need a lot of work. Please dont send your loved ones ... read more
My grandfather was taken to this skill facility two days after his gall bladder removal surgery. There were clear orders by the M.D to clean his wound and his jp drain for a fast recovery. Unfortunately none of this was done causing him an infection. The RNs were not aware of my grandfathers condition or medical history. It seems like they did not care for their patients or the elderly they show no sympathy. Very poor quality of care.My grandfathers health only worsened ,To make this story short my grandfather was admitted t... read more
My grandfather was taken to this skill facility two days after his gall bladder removal surgery. There were clear orders by the M.D to clean his wound and his jp drain for a fast recovery. Unfortunately none of this was done causing him an infection. The RNs were not aware of my grandfathers condition or medical history. It seems like they did not care for their patients or the elderly they show no sympathy. Very poor quality of care.My grandfathers health only worsened ,To make this story short my grandfather was admitted t... read more
Frequently asked questions about Canyon Springs Post Acute
How is Canyon Springs Post Acute rated?
Canyon Springs Post Acute has a 3.9 star rating with 76 reviews.
When is Canyon Springs Post Acute open?
Canyon Springs Post Acute is open now. It is open 24/7.