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Cardinal Hill Rehabilitation Hospital

4.1

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2050 Versailles Rd, Lexington, KY, 40504, United States

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4.1401 reviews
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Blk C.'s profile image
Blk C. 
rating
4 months ago

I think that Cardinal Hill is an awful place for people to go for any kind of care. I have been there for pool therapy, physical therapy and for physician visits, and all of it was mediocre at best. The place smells like mildew and there is absolutely no reason for that I don't care what anyone says about it. The nurses and physical therapists are rude and/or passive aggressive and they lie about what patients tell them in the patient's medical file/chart. When my medical files/charts were requested by the Social Security Ad... read more

Blk C.'s profile image
Blk C. 
rating
4 months ago

I think that Cardinal Hill is an awful place for people to go for any kind of care. I have been there for pool therapy, physical therapy and for physician visits, and all of it was mediocre at best. The place smells like mildew and there is absolutely no reason for that I don't care what anyone says about it. The nurses and physical therapists are rude and/or passive aggressive and they lie about what patients tell them in the patient's medical file/chart. When my medical files/charts were requested by the Social Security Ad... read more

Lucy H.'s profile image
Lucy H. 
rating
11 months ago

The students and therapists were fine, but the nursing and nurses aides were awful. Poor attitude, poor care, constantly making excuses for delayed response time, understaffed on weekends. I would not go back! 

Business response:

Hi Lucy, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Lucy H.'s profile image
Lucy H. 
rating
11 months ago

The students and therapists were fine, but the nursing and nurses aides were awful. Poor attitude, poor care, constantly making excuses for delayed response time, understaffed on weekends. I would not go back! 

Business response:

Hi Lucy, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Angie S.'s profile image
Angie S. 
rating
a year ago

Cardinal Hill had some amazing staff. The therapists are phenomenal and go above and beyond. Most nursing staff are the same. However, there is a physician that ruins the great reputation of the facility. Dr Chris Covington does not have the integrity and care of the patients that is expected. He does not communicate with patients or family. He does not coordinate care or offer explanations for care. He falsely documents care out of pure laziness and lack of professionalism. Be wary of this provider and request a change if y... read more

Business response:

Hi Angie, thanks for sharing your concerns with us. Would you mind providing additional details so we can pass it along to the appropriate contacts? You can email us directly at feedback@encompasshealth.com. 

Angie S.'s profile image
Angie S. 
rating
a year ago

Cardinal Hill had some amazing staff. The therapists are phenomenal and go above and beyond. Most nursing staff are the same. However, there is a physician that ruins the great reputation of the facility. Dr Chris Covington does not have the integrity and care of the patients that is expected. He does not communicate with patients or family. He does not coordinate care or offer explanations for care. He falsely documents care out of pure laziness and lack of professionalism. Be wary of this provider and request a change if y... read more

Business response:

Hi Angie, thanks for sharing your concerns with us. Would you mind providing additional details so we can pass it along to the appropriate contacts? You can email us directly at feedback@encompasshealth.com. 

Roy F.'s profile image
Roy F. 
rating
a year ago

This one a top notch rehabilitation hospital back in the 90's and most early 2000's and I was a trauma patient in the head injury unit in the early part of 1993. This facility was highly rated and rewarded and the Easter Seals where involved in the operation of it.In 2015 Health South became involved in the operations and that's when it started its downward spiral.Do your research before deciding on this Hospital because you will see that the complaints are ever growing and the staff & facilities.I was injured by one of the ... read more

Roy F.'s profile image
Roy F. 
rating
a year ago

This one a top notch rehabilitation hospital back in the 90's and most early 2000's and I was a trauma patient in the head injury unit in the early part of 1993. This facility was highly rated and rewarded and the Easter Seals where involved in the operation of it.In 2015 Health South became involved in the operations and that's when it started its downward spiral.Do your research before deciding on this Hospital because you will see that the complaints are ever growing and the staff & facilities.I was injured by one of the ... read more

Holly W.'s profile image
Holly W. 
rating
a year ago

I am still having nightmares about my two weeks experience in this facility. They have signs everywhere saying Call Don't Fall. And on admission it is stressed to call. Well it has been almost a year since I was there and I am still waiting for someone to answer my first call. They somehow dug up a very old diet restriction that was no longer in place. Even the hospital no longer had it. I had to fight to get real food. The delayed my pain meds which were just OTC Tylenol. I was supposed to get those every 4 hours. I would w... read more

Business response:

Hi Holly, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Frequently asked questions about Cardinal Hill Rehabilitation Hospital

How is Cardinal Hill Rehabilitation Hospital rated?

Cardinal Hill Rehabilitation Hospital has a 4.1 star rating with 401 reviews. 

When is Cardinal Hill Rehabilitation Hospital open?

Cardinal Hill Rehabilitation Hospital is open now. It is open 24/7.