CareOne at Hanover

Family Member 2016 

on Caring

8 years ago

I am a friend or relative of a current/past resident My father was at Care One - Hanover Township in March of 2016. We opted for this location due to the proximity to our home which is 1 mile away. From day one, we found neglect, and poor attention to patients. Our family was with our father for most of his 20 days at this facility and we know we helped to improve his stay. But, when immediate attention was required after hours, due to emergency reasons, Care One failed to respond and correct this immediate concern. This ser... read more

NormanMontyFred 

on Caring

8 years ago

I am a friend or relative of a current/past resident This place was amazingly poor. You hear about elder care facilities typically being like this, but I witnessed this for myself and was amazed. My parent was here to recover from a respiratory condition. Sadly, over the month that he was there, he and others would ring the bell for help, and no one would come for at least 20 minutes. As he was there longer, the wait got longer. While visiting, you frequently heard the help bells going off for huge amounts of time - with no ... read more

Caring94551350 

on Caring

10 years ago

I am a friend or relative of a resident We didn’t care for Care One too much. They said they would do rehab and there was rehab, but then they stopped and he regressed. When he left the facility, he was a lot worse than when he originally went in. They have enough training, and they have staff, so maybe it wasn’t them; my father is not a great patient, and he was kind of stubborn. You couldn’t get any answers from the staff. You asked questions, and you couldn’t get any answers from them. They are paying a doctor to come in,... read more