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CareOne at Hanover
- Physical Therapy
- Whippany, NJ
About this business
CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life.
Location details
101 Whippany Road, Whippany, NJ, 07981, United States
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My step father, who just turned 86 has been at Harmony Village in Hanover Twp (Whippany) since last October. It is a beautiful place, clean and nicely decorated. The staff is friendly and caring. The admin has been very helpful and cooperative when I have questions. All the residents are at some stage of dementia and the staff is trained to work with them. There is a dementia specialist who is there full time and has had monthly mtgs on Zoom and in person to teach family and friends what is dementia and what happens as it pr... read more
I visited a few places in the area and this was by far my favorite. The location is easy to get to, the staff is incredibly nice and it smells great! (When you visit other places, you'll understand. Lol) [name removed] is so sweet. She was very patient with us and really worked out a great deal for our family. I can't say enough about this team and this community.
Really enjoyed the tour given by [name removed]. Was able to show me the entire building and was extremely welcoming. The bedrooms were great size and clean! The nursing staff were really nice and comforting.
Harmony Village at Hanover is an upscale memory care community with professional and knowledgeable staff in dementia care. The divide of neighborhoods are unique and something you do not see in other communities. Residents are always engaged in fun and stimulated activities and provided a variety of delicious meals to choose from. I personally love the movie theater room and outdoor court yards. Cleanliness is always on point, which is huge for me.
I have toured their community and met with their leadership team as a potential home for one of our clients. Their receptionist was extremely welcoming especially with not having an appointment. [name removed] gave me a thorough tour of their community and amenities. She even introduced me to their executive director [name removed] and director of wellness [name removed]. They all made time for me to ensure my client’s needs would be met.
Harmony Village is a top quality memory care community. The building always smells/looks clean and is warm, friendly, and aesthetically pleasing. The staff and management team are beyond supportive, dedicated, and knowledgeable when it comes to memory care. There is a lot of stimulation and activities taking place for your loved one. You feel welcomed from the moment you step foot through the doors.
Beautiful facility, very clean but beware… they will get you in the door and then increase prices with no warning. This happened to us in less than a year rates increased by 25% “effective immediately”. Staff is fair some good some not so good. Management is a nightmare to deal with Administrator (who started [date removed]) is rude, and does not want to communicate with families or want to hear your concerns. Care One is all about the money and not the resident. They promise you things when you tour facility that are untrue... read more
The care & support staff embraced the Teepa Snow program, which was my primary goal in the selection process. Then the facility segregated the residents on different floors based on their cognitive and behavioral abilities. Next, the facility was meticulously clean, bright and functional. All the staff & administrators are trained, accessible and friendly to the residents & families. There are no visiting hours, it's "our home"!
It’s been an experience adjusting to the fact that my husband needed this care but I must tell you he adjusted immediately. Never asking to come home and enjoying the activities that are provided everyday. It made the adjustment very easy on myself and my children. The staff provide many activities for the residents and the families to enjoy Although some things on the house keeping side could be better. We as a family on a whole are satisfied with the help all of the staff afford us no matter what our concerns may be.
Frequently asked questions about CareOne at Hanover
How is CareOne at Hanover rated?
CareOne at Hanover has a 4.9 star rating with 101 reviews.
When is CareOne at Hanover open?
CareOne at Hanover is open now. It is open 24/7.