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CareOne at Redstone

4.8

About this business

CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life. 

Location details

135 Benton Drive, East Longmeadow, MA, 01028, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.899 reviews
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jugga w's profile image
jugga w 
a year ago

I am a friend or relative of a current/past resident The facility was clean it didn't have the nursing home smell. It took awhile for employees to greet me as I walked through the area. My number 1 issue was parking there were plenty of signs that said visitors parking only.but they were all taken. It didn't appear that there were that many visitor's. Employees were parking in the visitor's parking. If it's not addressed it will continue. 

Business response:

Thank you for sharing your feedback. We take pride in the level of care we provide all our patients including the cleanliness of our facilities and we’re happy to know that your friend or relative had a positive experience while staying at CareOne at Redstone. We will work to address the issue you had with our employees during your greeting as well as the parking situation. Best, CareOne at Redstone 

Sharon's profile image
Sharon 
2 years ago

I am a friend or relative of a current/past resident CareOne at Redstone was a very nice place. It's clean and I liked that it's close to me. It's also very homey and the staff was very caring. My husband got a good-sized private room. There was a closet, some drawers, a shelf with a TV on the other side of the room, and a big window. The food was institutional, but it wasn't bad. Then they had a physical therapy room for the residents. 

A Visitor's profile image
A Visitor 
7 years ago

I am a friend or relative of a current/past resident My wife was in Redstone Rehab & Nursing Center. It's alright. The rooms were clean, but the care was not as good as the other facility. It is also 17 miles from our house. The staff members were alright. My wife went there because she has dementia and the insurance said so too. Maintenance and cleanliness were OK. 

Caring_2643396's profile image
Caring_2643396 
8 years ago

I am a friend or relative of resident My mom stayed here for a few weeks for rehab (OT and PT) after a bad fall. The nurses and PT/OT staff were very good. She was miserable and in a lot of pain, they all treated her with kindness and respect. They pushed her to get better but also accommodated her needs and concerns. The food was surprisingly good as well. A few things to be improved on: I do wish they kept a closer eye on some vitals that she was having consistency issues with. We needed to request that someone check on th... read more

Manuel2's profile image
Manuel2 
8 years ago

I am a friend or relative of a resident Redstone was quite OK. The room my mother had was very clean with very pleasant decorations. I don't have any complaints about the staff. My mother had therapy there. 

Frequently asked questions about CareOne at Redstone

How is CareOne at Redstone rated?

CareOne at Redstone has a 4.8 star rating with 99 reviews. 

When is CareOne at Redstone open?

CareOne at Redstone is open now. It will close at 8:00 p.m.