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CareOne at Wellington
- Physical Therapy
- Hackensack, NJ
About this business
Location details
301 Union St., Hackensack, NJ, 07601, United States
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I visited this facility Regardless of the level of care provided by staff to individual patients and the amenities of the facility, Care One operates with a critical level of mismanagement at the social services level and through to administration, Their work is not coordinated with the medical staff which adversely affects the care prescribed and the patient prognosis, Social workers failed to contact me despite my repeated phone calls about my brothers condition and discharge then misrepresented their response when challen... read more
I visited this facility This place needs to be investigated by state. It smells like urine. The Nurses and CNA's are rude and Management sit in their offices and do nothing about it. Maybe Management needs to be changed. Starts at the top.
I am a friend or relative of resident My mother was admitted for wound care. Upon admission, she waited FIVE days to receive the necessary prescription to keep her skin moist. After talking to the admission director, social worker, and reaching out on Facebook, finally the prescription arrived. it was for the smallest tube sold on the self. needless to say, improper wound care has led my mother back to the hospital with a massive infection and ripped skin. This place is terrible. Lacks bedside manner. Very delayed with respo... read more
I am a friend or relative of resident My mother was sent to Care One At Welling on a Friday afternoon after a hip replacement. There were 2 reason for her going to a rehabilitation facility; 1,. she wanted to ensure someone would help her to the bathroom and 2, to receive physical therapy to aid in her recovery. I met with the admissions director prior to her going to this facility and was told she would receive physical therapy twice a day and how well she would be cared for. She arrived on Friday afternoon and by Saturday ... read more
I am a friend or relative of resident I am so relived that our family member is no longer at Care One. Her condition was rapidly worsening because of the LACK of care she received while there. My husband and I visited my mother-in-law and were stunned to learn that as of 2:00 p.m. she had not received lunch, it was nearly 3:00 p.m., she had not eaten since 8:30 a.m. and she is diabetic! The next day her "diabetic" meal was full of carbs and sugar! She nearly fell while trying to get to the bathroom, fortunately a visitor to ... read more
I am a friend or relative of resident This place is horrible. My mom came for hip replacement rehab here. They took her to the bathroom and left her there for over an hour. They refused to give her bed sheets for her bed. Only put the matress cover on and left at that. The nurse gave all the medications at once with out explaining what they were and what for. Her BP was very low, they never bothered to check it. Staff is very rude as well, it seemed like every request you had was a very big inconvenience to them. She got tra... read more
I am a friend or relative of resident They do not provide compassionate care. They all were beyond awful and very unprofessional. Upon arriving, my mom was given a bed without sheets. They seemed annoyed and bothered for asking for sheet to put over the mattress. They forgot her in the restroom when she had to try to bath herself with a piece of cloth. ( nurse went out and left her alone after hip surgery ) . She also wanted to lay down instead of sitting on the wheel chair bc she felt fatigue, the assistant said sit here be... read more
I am a friend or relative of resident This place is terrible. Please spare a loved one from going through what my mother did. Her glasses were stolen, had 3 falls while in their care and they missed giving her chemo medication for over a week. Needless to say I brought her home early. They should be ashamed of themselves!
I visited this facility Two bed rooms very small for residents, especially if pt needs walker or wheelchair. Furniture too bulky, take up too much room. Bedspreads are pretty, but bulky making it hard to wheel wheelchair around their corners. The elevators are very small Only one is large enough for stretcher. The wait is long. In an emergency situation, this could be life or death for the patient. There is too long a wait for Bathroom assistance, and medications. Not all the assistants are courtious, some are very rough get... read more
Frequently asked questions about CareOne at Wellington
How is CareOne at Wellington rated?
CareOne at Wellington has a 3.6 star rating with 205 reviews.
When is CareOne at Wellington open?
CareOne at Wellington is open now. It is open 24/7.