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Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
Get directionsWonderful The pool is not in use Front desk employee couldn't answer any questions about the town Great location to walk around the town 1/2 block to a great Deli 1 block to a park
Business response:
Hello Wendy, Thank you for sharing your experience and highlighting our convenient location near the deli and park. We appreciate your feedback regarding the pool and front desk inquiries. Our team continually strives to provide guests with accurate information about local attractions and amenities. We encourage you to reach out to our management directly to discuss any concerns in more detail. We hope you had a pleasant stay overall and enjoyed exploring the town.
Very Good
Good
Exceptional
Good Carrying luggage up the Stairs
Business response:
Hello Polly, We appreciate you sharing your experience regarding the luggage situation during your stay. Our property does feature stairs, and we understand that this can be challenging for some guests. We regularly look for ways to improve guest comfort and appreciate your feedback on this aspect. Thank you for taking the time to provide us insight into your experience, and we wish you all the best in your future travels.
Not the most luxurious, but clean and a good value for the area. The outside of the property is a bit run down, but the rooms themselves were clean and comfortable. Staff was pleasant. It is in a good location close to Point Lobos Stare Park and the 17 mile drive at Pebble Beach, both of which are really enjoyable. .
Business response:
Hello Melinda, Thank you for your feedback. We are pleased to hear you found the rooms clean and comfortable, and that our staff provided pleasant service. It's great that you enjoyed the nearby attractions, which are indeed highlights of the area. Your comments regarding the exterior will be shared with the relevant team to continue improving our guest experience. We appreciate you taking the time to share your thoughts with us.
Exceptional Less expensive Breakfast not included
Business response:
Hello Vero, Thank you for sharing your feedback about your recent stay. We understand that value is important, and while breakfast is not included in all rates, we strive to offer a variety of dining options for our guests. Your comments are valuable and will be considered as we continuously work to enhance our services. We hope you had a pleasant visit overall and wish you safe travels in the future.
Pleasant
Wonderful location was convenient.
Business response:
Hello steven, Thank you for your feedback regarding the convenient location of our hotel. We’re pleased to hear that it suited your needs during your stay. If you have any other suggestions or specific experiences you would like to share, please feel free to reach out. We appreciate your insights and are always looking to improve the guest experience.
Carmel Inn & Suites has a 3.6 star rating with 2,017 reviews.
Carmel Inn & Suites is open now. It is open 24/7.