Carmel Inn & Suites

Name: Carmel Inn & Suites
Address: Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, US
Telephone: (831) 624-1900
Price range: $$
Rating: 4.1

4.1

★★

953 reviews

|Hospitality|Carmel-By-The-Sea, CA 93921

Junipero St & 5th Ave, Carmel-By-The-Sea, CA 93921

(831) 624-1900

https://carmelinnandsuites.com/

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About

Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted make dining reservations, provide area information or arrange an in-room Aromatherapy Massage and European Spa and Facial treatment. Let us serve you.

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4.1

★★

953 reviews

5★333

4★443

3★177

2★0

1★0

Reviews(823)

Google Reviews(130)

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Recommended

Allen on Booking.com

★★

3 months ago

Awesome Rooms well appointed.

Business Response:

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to see you again in the future.

Alexander review for Carmel Inn & Suites

Alexander on Booking.com

★★

3 months ago

Awesome

Linda on Booking.com

★★

3 months ago

What a super place reasonable priced in an expensive area Nothing! Breakfast was good. Bed very comfortable. Room completely met our needs and super reasonable in price Shiwer great

Business Response:

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Carleen on Trip Advisor

★★

3 months ago

Nisha at the front desk is AWESOME!!! Carmel Inn and Suites was everything we needed... and more. The location is perfect and the property and rooms are very clean and tidy. And their Continental breakfast was very generous! My favorite part was Nisha at the front desk!! She could not have been any kinder or more helpful! Thank you, Nisha! You are AMAZING!!!

Donelda on Booking.com

★★

3 months ago

All in all, very nice. Didn't like the comforters. No view from window. Heater was not lit. Breakfast very nice. Friendly staff.

Business Response:

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff as well as our view. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Lourdes M on Expedia

★★

3 months ago

Conveniently located but so are many other places. Looks like nothing is invested in the upkeep of the rooms: very worn out and stained carpet, old pillows, I always look for a place with a coffee maker which didn’t work but since the shelf where it was set with the mismatched cups was peeling and stained making the whole station look dirty, I opted instead to walk the couple of blocks to the nearest deli every morning for coffee. No full length mirror, only the vanity one and a tiny one in the room, I was there for a wedding and couldn’t see my outfit, only my face lol. The owners live there so at night I kept hearing a loud phone conversation in Hindu or high volumen music. But she was nice and the breakfast basket in the mornings was a nice surprise.

Business Response:

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

Birgit on Booking.com

★★

3 months ago

Very Good Depressing room. Very disappointed for the price of 389 for the night! A room with 2 beds. Traveled with a friend and I wanted my own bed

Business Response:

Luis on Booking.com

★★

3 months ago

Awesome

Clara on Booking.com

★★

3 months ago

Very Good Too many stairs I asked for a downstairs , but when we arrived downstairs was $50.00 more and I wasn’t informed earlier

Business Response:

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.