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Carmel Inn & Suites

4.1

About this business

Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more

Location details

Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States

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4.11,274 reviews
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Nicole's profile image
a year ago

Prettig verblijf, eenvoudig maar met alles wat je nodig hebt ouderwetse aankleding en raam kijkt uit op een muur dus het voelt wat ‘opgesloten’ en donker. er stonden wel theezakjes en kopjes, maar geen waterkoker. fijn bed, voldoende dekens. goede stevige douche. koelkast, föhn, strijkijzer en strijkplank aanwezig. volgende dag schone badkamer en handdoeken. 

Business response:

Hello Nicole, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken. 

Noelia's profile image
a year ago

Very Good El desayuno es estilo continental, lo dejan la puerta en una cesta pero es algo escaso. La ventana de habitación daba a un muro, así que no se veia nada desde la ventana ni entraba mucha luz. Nos permitieron hacer Late checking lo cual se agradece viniendo de lejos. 

Business response:

Hi Noelia, Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. 

David's profile image
a year ago

Wonderful 

Lucy's profile image
a year ago

Very Good The parking area is very small with "compact car" parking spaces. The lack of property makes the spaces very small. The desk staff was very pleasant. We did not realize that there was a breakfast basket delivered to our doorstep, which was a treat. 

Business response:

Hi Lucy, Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon with more parking space. 

Marta's profile image
a year ago

1night in Carmel the beds and pillows are not very confortable but for one night is totally fine. I really liked the place the location is great. very close to the most iconic streets. 

Business response:

Hello MARTA, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future. 

Yusheng's profile image
a year ago

Good 

Molly's profile image
a year ago

Spacious room (c 

Molly's profile image
a year ago

Spacious room ( suite), excellent rate and the location was great! We had some trouble with our key cards at first but that got sorted out. We would have appreciated housekeeping service. We do understand, however, that hotels don’t always offer it now due to the pandemic. We were very comfortable in our room (king suite with couch) and were very pleased to have a view of the ocean. We also appreciated the continental breakfast - a very nice touch. In addition, the rate was extremely reasonable. We look forward to staying at... read more

Business response:

Hello Molly, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our housekeeping and view. Through guest feedback like yours we are better able to enhance guest experience; so thank you. 

Kenneth's profile image
a year ago

Exceptional 

Frequently asked questions about Carmel Inn & Suites

How is Carmel Inn & Suites rated?

Carmel Inn & Suites has a 4.1 star rating with 1,274 reviews. 

When is Carmel Inn & Suites open?

Carmel Inn & Suites is open now. It is open 24/7.