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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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very pleasant nothing spacious and breakfast
Business response:
Hello emanuela, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
For what was paid I expected a clean carpet and no plumbing issues. It’s my fault for completely overlooking the fact that there was no air conditioning. We did experience plumbing issues with the shower. Water drained slowly and pooled up quickly. We were up to our calves in water. Also, the carpet was filthy. Do not walk barefoot or with white socks. The design and decor was pleasant. The location is wonderful with eateries close by. The staff/family were amiable, polite and respectful. The beds were welcoming and comfy.
Business response:
Hello Anthony, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your pe... read more
Awesome
Bona localització, però molt car, allotjament molt justet Vell, no prou net, preu Localització està bé, però habitació por renovada.
Business response:
Hello Francesc, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Pleasant
Overall ok. Pretty expensive for what was offered. Limited parking. Central location
Business response:
Hello Barry, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our location as well as our parking. Guest comments such as yours help us to continuously improve. Thank you for your business.
Pleasant
Good
Pleasant
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,274 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.