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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Good The bed was old and hard The bed was far from the tv. The carpet could be replaced. The breakfast basket at my door was a nice touch.
Business response:
Hello Kathryn, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.
hermoso Carmel la entiguedad ubicacion
Business response:
Hello Florencia, Thank you for taking the time to share your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
Wonderful
Exceptional
Pleasant The pool was out of action—not that it was warm enough to need it, but it was full of junk and a few inches of stagnant water, so not a pretty sight at all. Maybe a couple of tarps to cover it up would help. The listing mentions a pool. Staff were smiley and happy.
Business response:
Hello Clif, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
Very Good
Wonderful
Prettig verblijf, eenvoudig maar met alles wat je nodig hebt ouderwetse aankleding en raam kijkt uit op een muur dus het voelt wat ‘opgesloten’ en donker. er stonden wel theezakjes en kopjes, maar geen waterkoker. fijn bed, voldoende dekens. goede stevige douche. koelkast, föhn, strijkijzer en strijkplank aanwezig. volgende dag schone badkamer en handdoeken.
Business response:
Hello Nicole, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Very Good El desayuno es estilo continental, lo dejan la puerta en una cesta pero es algo escaso. La ventana de habitación daba a un muro, así que no se veia nada desde la ventana ni entraba mucha luz. Nos permitieron hacer Late checking lo cual se agradece viniendo de lejos.
Business response:
Hi Noelia, Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,874 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.