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Carmel Inn & Suites

3.6

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Location details

Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States

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3.61,874 reviews
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David's profile image
David 
2 years ago

Wonderful 

Lucy's profile image
Lucy 
2 years ago

Very Good The parking area is very small with "compact car" parking spaces. The lack of property makes the spaces very small. The desk staff was very pleasant. We did not realize that there was a breakfast basket delivered to our doorstep, which was a treat. 

Business response:

Hi Lucy, Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon with more parking space. 

Marta's profile image
Marta 
2 years ago

1night in Carmel the beds and pillows are not very confortable but for one night is totally fine. I really liked the place the location is great. very close to the most iconic streets. 

Business response:

Hello MARTA, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future. 

Yusheng's profile image
Yusheng 
2 years ago

Good 

Molly's profile image
Molly 
2 years ago

Spacious room (c 

Molly's profile image
Molly 
2 years ago

Spacious room ( suite), excellent rate and the location was great! We had some trouble with our key cards at first but that got sorted out. We would have appreciated housekeeping service. We do understand, however, that hotels don’t always offer it now due to the pandemic. We were very comfortable in our room (king suite with couch) and were very pleased to have a view of the ocean. We also appreciated the continental breakfast - a very nice touch. In addition, the rate was extremely reasonable. We look forward to staying at... read more

Business response:

Hello Molly, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our housekeeping and view. Through guest feedback like yours we are better able to enhance guest experience; so thank you. 

Kenneth's profile image
Kenneth 
2 years ago

Exceptional 

Mary's profile image
Mary 
2 years ago

Very Good convenient very close to the beach 

Business response:

Hello Mary, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. 

Celina's profile image
Celina 
2 years ago

Very Good desayuno muy limitado 

Business response:

Hello Celina, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours. 

Frequently asked questions about Carmel Inn & Suites

How is Carmel Inn & Suites rated?

Carmel Inn & Suites has a 3.6 star rating with 1,874 reviews. 

When is Carmel Inn & Suites open?

Carmel Inn & Suites is open now. It is open 24/7.