Carmel Inn & Suites

Business response:

Hello KATHLEEN, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business. 

Business response:

Hello Franz, We can't thank you enough for sharing your feedback with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you. 

Business response:

Hello alan, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior e... read more

Business response:

Hello Lynn, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.