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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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For what was paid I expected a clean carpet and no plumbing issues. It’s my fault for completely overlooking the fact that there was no air conditioning. We did experience plumbing issues with the shower. Water drained slowly and pooled up quickly. We were up to our calves in water. Also, the carpet was filthy. Do not walk barefoot or with white socks. The design and decor was pleasant. The location is wonderful with eateries close by. The staff/family were amiable, polite and respectful. The beds were welcoming and comfy.
Business response:
Hello Anthony, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your pe... read more
Awesome
Bona localització, però molt car, allotjament molt justet Vell, no prou net, preu Localització està bé, però habitació por renovada.
Business response:
Hello Francesc, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Pleasant
Overall ok. Pretty expensive for what was offered. Limited parking. Central location
Business response:
Hello Barry, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our location as well as our parking. Guest comments such as yours help us to continuously improve. Thank you for your business.
Pleasant
Good
Pleasant
Good
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,987 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.