Carmel Inn & Suites's cover image

This profile has been claimed by the business owner or representative.

Carmel Inn & Suites

3.6

About this business

Location details

Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States

Get directions
3.61,915 reviews
Select a rating
June's profile image
June 
3 years ago

Agradable Camas muy cómodas. Buen desayuno. 

Business response:

We can't thank you enough for sharing your feedback with regards to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements. 

Roberta's profile image
Roberta 
3 years ago

Exceptional Amazing victorian room And the extra touch Of bringing breakfast to your room was special 

Business response:

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area! 

Ana's profile image
Ana 
3 years ago

Awesome Todo me gusta. El desayuno bien y variado. Buenisima Ubicación. Personal muy agradable y atento. 

Business response:

Thank you for taking the time to share. We appreciate your feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits. 

Jackie's profile image
Jackie 
3 years ago

Exceptional close to shopping 

Business response:

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit! 

Andrey's profile image
Andrey 
4 years ago

Very Good 

Susan's profile image
Susan 
4 years ago

Great location within easy walking distance to Ocean Avenue! It seems like the furnishings and decor has not been updated in 30-40 years. Maybe the oak, four poster bed was supposed to be Carmel-cozy, but the quilt, the rug and the divan was straight out of the 80s. I wished that there was a safe in the closet. The location and customer service was great! The free breakfast was nice, too! The bed was comfortable. We had maid service every day, which was a plus and unexpected. 

Business response:

Hello Susan, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve. 

John's profile image
John 
4 years ago

Awesome The location is outstanding, just two blocks from Ocean Ave. Rooms were very clean and staff friendly and helpful 

Business response:

We can't thank you enough for sharing your feedback with regards to our staff as well as our location. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. 

Ross's profile image
Ross 
4 years ago

Exceptional 

Zeynep's profile image
Zeynep 
4 years ago

Bad Breakfast There was no elevator. I was expecting to have my breakfast between 7-10 am. We got up at 7 and there was nobody at the reception. They even dont have a breakfast room. They bring it to you 08:30am. If you have to leave before you have no breakfast. It was very weak breakfast just one apple,one little box milk for husband and i they want you to share. Cereal, orange juise and little pastary. Rooms were clean. 

Business response:

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon! 

Frequently asked questions about Carmel Inn & Suites

How is Carmel Inn & Suites rated?

Carmel Inn & Suites has a 3.6 star rating with 1,915 reviews. 

When is Carmel Inn & Suites open?

Carmel Inn & Suites is open now. It is open 24/7.