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Casa Nissan
- El Paso, TX
About this business
Location details
5855 Montana Ave, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The body shop is suck , My daughter was in an accident and I told her to take her Nissan there, what better than the home . She have a lot of problem , 1st time she went to pick up the truck , they left some old dent part even the scratch rim with the tire with a plastic on it. Second time was ready they drive the truck and star running side way. These body shop are stupid and let me tell you I will let everyone the way you dirty guys are doing. Desgraciados...
Business response:
Kike, we'd like to apologize for what happened at the dealership. We'd like to assure you we take these reviews very seriously and have discussed this internally to ensure this does not happen again. We'll have a member of the team reach out to discuss this further. Thank you!
CASA NISSAN NO ES RECOMENDABLE PARA COMPRAR UN CARRO LOS VENDEDODERES MIENTEN PARA PODER HACER LA VENTA QUE TRISTE QUE TENGAN ESA FORMA DE TRABAJAR Y PEOR AUN LA PESIMA ACTITUD DE LOS JERENTES.
Business response:
Por favor mensaje nosotros con su información de contacto y vamos a tener un miembro de nuestro equipo le llame.
STAY AWAY !! My son worked out a deal for a 2015 Nissan Versa over the phone with sales person Ariel and then they sold the car to someone else. On Friday 342016 I visited Casa Nissan to purchase a used car. My son worked out a deal for a 2015 Nissan Versa over the phone with sales person Ariel and was told that they were going to process the paperwork. While I was waiting another person took the car for a test drive, I asked Ariel why they were taking the car if I was purchasing it and also my son asked him if he had the pa... read more
Business response:
Pedro, we would like to sincerely apologize for what happened at the dealership with your son. We'd like to assure you our customers are our number one priority and this is not typical of how we operate. We have looked into this internally and will have a member of the team reach out to discuss this further.
HORRIBLE customer service, the guys who work here are unprofessional. Finance manger is a complete dud. Trying to get anything done or a call back from these people are like pulling teeth. I will NEVER buy a Nissan again because of this dealership.
Business response:
Brittany, we would like to sincerely apologize for what happened at our dealership. We understand how frustrating that can be and we have looked into this internally to ensure this does not happen again. Thank you!
dont buy from casa nissan!! this is the second time i have experience a bad situation when purchasing a car. once you drive off they dont want to help they only care about sales people dont fall for it all this so call managers are a pos.
Business response:
Claudia, we'd like to apologize for what happened at the dealership. We'd like to assure you we take these reviews very seriously and have discussed this internally to ensure this does not happen again. We'll have a member of the team reach out to discuss this further.
Worst experience I've ever had. I like Ruben, but that's where the good experience stops. I have made formal complaints with Corporate and BBB. Hopefully the "management" can better educate themselves so they don't have to hang up on customers that are just genuinely upset. Shame on you, Casa Nissan.
To avoid embarassment the salesperson shall remain annonymous but very much ill informed about the vehicles. Girlfriend brought a 2015 Nissan Rogue. She bought the Select model. The salesman said the only difference between that and the higher version was the wheels. Not quite. And then he promised a few things after the sale (like a place for window tint) but would not even respond to a text or phone call. When my girlfriend gave him a poor rating, he had the audacity to text her and let her know that because of her poor ra... read more
Your commercials make me wanna break my TV please stop the cholo moves
Frequently asked questions about Casa Nissan
How is Casa Nissan rated?
Casa Nissan has a 4.5 star rating with 6,036 reviews.
When is Casa Nissan open?
Casa Nissan is open now. It will close at 9:00 p.m.