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Cavender's Boot City
- Boot Camps
- Conroe, TX
About this business
Location details
2557 Interstate 45 N, Conroe, TX, 77304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Cavender's (Boot City) - Got my 1st two pairs of cowboy boots...where of all places: in Texas, particularly at Cavender's, at this and another location. They seem to be the only game in town around here, as far as brick n' mortar types. There are also Internet vendors, including Cavender's, but finding the right fit amongst the plethora of brands/styles/idiosyncracies/comfort-level/quality/prices/materials (you get what you pay for) and the thought of potential multiple returns of several hundred dollar purchases in my qu... read more
The Good - It was my first time in a Cavender's Boot City and I was extremely impressed with the level of customer service. Everyone is very friendly and willing to help answer any questions you may have regarding their items. It's a large well laid out store with plenty of items to peruse for your cowboy enjoyment. The didn't have my size in very many jeans, but I could have just come in at a bad time of the month. They have tons of brands and an amazing array of boots to choose from. I can't wait to finally buy a pair. ... read more
JRC & Sons boots have poor customer support from Cavender's I recently purchased a pair of JRC & Sons Men's Weldon Caiman Belly Round Toe Exotic Cowboy Boot in Cigar from Cavender's and was disappointed with the durability. After only three months, the heel on one of the boots began to come apart. When I contacted Cavender's customer service for a resolution, I was told they would not assist with the issue. They offered no suggestions and left me to deal with the problem myself, despite the short amount of time since the p... read more
Business response:
Hello, Dante. Thank you for sharing your feedback. We’d appreciate the opportunity to learn more and assist you directly. Please reach out to us at customerreviews@cavenders.com.
I have shopped at Cavenders for many years. I just recently found out that they only pay their new hires minimum wage and mabye 1$ more after time. They get mostly high school kids as they are the only labor force that could afford to show up when it does not even cover gas. I was told that the previous generation of owners paid a living wage but this generation has decided to put profits over people. With what they charge I am sure that they could pay their help enough to drive there and maybe even eat! Even McDonald's star... read more
I went with my parents to help my dad look for work boots and me a pair of jeans. The workers were very rude, we tried multiple times to make conversation and they just gave us very rude and judge mental looks. esperanza checked us out and my mom made a joke and she gave her a annoyed look,the whole checkout process felt awkward and like she wanted us out of there as soon as possible. I work in customer service, it is only polite to try and make conversation and engage with your customers not shut them down and feel like t... read more
Bad Customer Service.... Asked for help and they said they cont do that because they were to busy. But had 4 people standing around the register and a couple more in the back. I would not recommend.
Worst customer service I'm sure the employees are racist never had this issue with other Cavender's locations, bootbarn is the way to go from now on
Customer service is terrible. If it's not in stock, They won't order for you. Apparently their inventory system hasn't been updated on over a year. But then I called another store looking for the boots I needed - because this store wouldn't call for me, and the other store informed me that they can in fact order the boots for me. If I didn't have a gift card I wouldn't be shopping here.
I went to the store and nobody asked if I needed help. Not one single person. Another person entered right after me and was helped right away by two people! I didn't mind, I continued shopping. As I was shopping I noticed how there was an individual following me as if I was going to steal something. I always shopped here and every time I would go in I would notice that I was followed as if I was going to steal something I was looked up and down. I was a customer just like anybody else spent my money like anybody else. I thin... read more
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.4 star rating with 1,006 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is closed now. It will open tomorrow at 9:00 a.m.