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Cavender's Boot City

4.4

About this business

Location details

6760 Grand Pkwy, Spring, TX, 77389, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.4394 reviews
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Bonnie E.'s profile image
Bonnie E. 
rating
4 years ago

I bought a pair of boots here for my 5 year old granddaughter for Christmas. Very good quality but after 3 months the boot strap became unstitched. I went today to exchange it for another one. A very nice young man started helping me trying to find a replacement boot. The exact one (which was what I was hoping to get) was not available any longer in her size and he gladly let me pick out another boot one size up. It was not until we were headed to the checkout that I learned that he was the manager (Clayton I believe). A ver... read more

Jennifer D.'s profile image
Jennifer D. 
rating
4 years ago

Had a great experience with this location called a couple of times and I got my order curbside the gentleman that took my transaction also gave me a coupon with a discount on my purchase I will definitely be shopping at this location again friendly and very helpful staff 

Wyatt C.'s profile image
Wyatt C. 
rating
11 months ago

Stole my personal items from dressing room only gave back the wallet they found of mine even though it was less than 2 min after i left dressing room 

G M.'s profile image
G M. 
rating
a year ago

This cavenders has waaaaay better service than the one on 2345 cypress creek pkwy. Employees were very helpful with the clothes and boots I got. Stay away from the one on 1960. I had never been to that one before but was near it so decided to stop there since I needed more things I didn't get at this location. Big mistake. Manager is an ass on the one in cypress creek. Yall come to this location instead. That way if anything comes up you won't have to deal with an ass of a manager. 

Erin B.'s profile image
Erin B. 
rating
a year ago

It's rare I have an experience that is so unbelievably poor that I'm moved to write a negative review. Tonight's experience at Cavender's warrants this review. A saleswoman in the children's boot section named Kristen berated my children, yelled in their faces and scolded them in an unbelievably inappropriate manner when I walked away and when the children ran through that area to find their brother. Upon my children coming and telling me how this woman treated them- they were crying and terrified- I went to speak to her abo... read more

James A.'s profile image
James A. 
rating
2 years ago

Cavender's is a complete rip off!! Prices are ridiculously elevated! I ordered 2 pair of jeans on sale and only after over a week order was cancelled due to inventory being discontinued! BS they just change the skew# and sell them for the inflated prices, because the are too cheap to honor their sale prices. 

Nevia M.'s profile image
Nevia M. 
rating
2 years ago

I'd like to preface this by saying I used to work at Cavender's. Absolutely love this place. Seth was great, very helpful with the hats. A couple of the ladies asked multiple times if we needed help, which is always appreciated. The reason for my rating is the guy that checked us out. Zero customer service skills. He didn't have a nametag but his employee number is 59485. I know they're supposed to ask who helped us out so the deserving employee can get the commission-this was not asked. He didn't even give us the total, he ... read more

Trace A.'s profile image
Trace A. 
rating
2 years ago

Wow..... Thats all i gotta say. Worked here for a couple months. Management was absolutely awful(Chris) the manager picked favorites, pretty much all the girls were his favorites. He would never get onto the people that would always call out before their shift, only the people that worked there the most. District manager(Bryan) or whatever his name is, was always rude to everyone. Was never man enough to come say something about me to my face. 

MT M.'s profile image
MT M. 
rating
2 years ago

Visited the Cavender's in Spring on Sunday. I was there to buy my first cowboy hat. I elected to go with straw. I wasn't sure how often I'd wear it. There was a decent selection of straw hats but few in my size. After 10 minutes of looking at hats, Ly came over and was very helpful. Most of the hats in my size were too tight. After finally finding a hat that fit, Ly said the manager could shape the hat if I liked. Ly checked with the manager. The manager, whom I never saw said she wasn't shaping any more hats that day (3:... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.4 star rating with 394 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 6:00 p.m.