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525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Easy to work and responsive
Business response:
I'm delighted to hear that you found the process easy and appreciated the responsiveness. It was a pleasure working with you. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Quick to respond to questions.
Business response:
I'm glad to hear that I was able to respond to your questions promptly. Ensuring you have the information you need is important to me. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Chad & team were super easy to work with on our refi. All our questions were answered timely, and they made the entire process simple, fast, and hassle free. The online portal was a great aid in getting required docs to them. We highly recommend Chad and the Mutual of Omaha Team!
Business response:
I'm thrilled to hear that you found the refinancing process simple and hassle-free. It was a pleasure working with you, and I'm glad our online portal was helpful. Your recommendation means a lot to us. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Easy to work with while being considerate of our time
Business response:
Thank you so much for your kind words, Debora! I'm thrilled to hear that you found the process easy and respectful of your time. It was a pleasure working with you, and I'm glad we could make things smooth and efficient. If you have any more questions or need assistance in the future, feel free to reach out!
Verified by Mutual of Omaha Mortgage
No major unforeseen problems or overly burdensome documentation.
Business response:
Thanks, Theodore, for sharing your feedback. I'm glad to hear the process went smoothly for you without any major hiccups. If there's anything else I can assist you with or if you have any suggestions for how we can make things even better, please feel free to reach out. Looking forward to helping you again in the future!
Verified by Mutual of Omaha Mortgage
Chad did everything in his power to ensure he could get us the best possible rate and he is very efficient. Overall, we are incredibly pleased with our experience and would highly recommend working with Chad.
Business response:
Jodi, I'm thrilled to hear that you had such a positive experience! It was a pleasure working with you and I'm glad I could help secure a great rate. Thank you for your kind words and for recommending me. If you ever need anything in the future, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Great customer service and very responsive .
Business response:
Thank you so much, Elaina! I'm thrilled to hear that you had a great experience. Providing responsive and top-notch customer service is always my goal, and it means a lot to know I met your expectations. If you ever have any more questions or need assistance in the future, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Chad was very responsive and in a timely manner
Business response:
Thank you for taking the time to leave such a positive review, Melinda. It means a lot to me to know that my responsiveness made a difference in your experience with us at Mutual of Omaha Mortgage. I'm glad I could assist you promptly, and I’m here if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
Chad was responsive, knowledgable, and thoroug.
Business response:
I'm thrilled to hear you had such a positive experience, Jason! Your feedback means a lot to me, and it reassures me that I'm doing a good job. I always aim to be responsive, knowledgeable, and thorough in my dealings, and I'm glad these qualities shone through during our interactions. I hope to work with you again in the future. Thanks once again for choosing Mutual of Omaha Mortgage and for your kind words.
Chad Groce of Mutual of Omaha Mortgage has a 4.7 star rating with 26 reviews.
Chad Groce of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.