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Champion Windows and Home Exteriors of Greensboro
- Windows Installation
- Greensboro, NC
About this business
Location details
412 Gallimore Dairy Rd, Suite A, Greensboro, NC, 27409, United States
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Most of the windows installed are not evenly spaced on all sides! One window they knew was shattered on the bottom sash was installed anyway! Now we have to wait and have a new sash ordered, made, and sent out! There will be at least a two week wait! It is definitely a safety hazard, several sharp edges exposed! One of the screens was ripped on one corner so they rescreened it in their truck and it is not tight, but left it like that anyway.. Also the cut screen has jagged edges exsposed. We Had to monitor one of the workers... read more
Business response:
Sherry S., we're deeply troubled by your experience with Champion of Greensboro. Your detailed feedback highlights significant issues that demand immediate attention. We'll thoroughly investigate and address each concern, from installation quality to communication problems. Champion Corporate is committed to resolving this situation promptly and ensuring your complete satisfaction. We appreciate your patience and will be in touch soon.
Attention to detail
Business response:
Thank you for taking the time to recognize our attention to detail. We strive for excellence in every project.
Great quality. Staff prompt and courteous.
Business response:
Thank you so much for sharing your experience with us. We value your feedback.
We are very pleased with Champion. We replaced all the windows in our house. Our salesman Jeremy Gattenby was wonderful to work with. The installation process was extremely professional and precise. Our older home required quite a bit of trim work around the outside of the windows and it was done exceptionally well!
Business response:
We are ecstatic to hear about your positive experience with Jeremy and our installation team. Thank you for trusting Champion with your home!
The look of windows and how fast they got done
Business response:
We appreciate your acknowledgement of the windows' aesthetic appeal and the proficiency of our installation team. Your positive feedback is valued.
Jeremy is wonderful. The installation crew did good work. The windows are beautiful.
Business response:
Robbie M., thank you for your glowing review of Champion of Greensboro! We're thrilled that you had such a positive experience with Jeremy, our installation crew, and our beautiful windows. We appreciate your feedback on the screens and will address this. Your satisfaction is our priority, and we look forward to serving you again soon!
Paperwork was signed on June 28, 2025 and wasn't completed until January 28, 2026. I had to initiate communications almost ever step of the way to get updates. At one point, I was told I needed to contact the electrician subcontractor to see when he would be out. That seems like it would be the project manager's responsibility. Finally, I don't think I received a quality product for the price. Time will tell.
Business response:
Paula T., we deeply regret your unsatisfactory experience with Champion of Greensboro. The extended timeline, communication gaps, and quality concerns you've raised are unacceptable. We're committed to thoroughly reviewing your case and finding appropriate solutions. Your feedback is crucial for our improvement, and we sincerely hope for a chance to regain your trust.
The quality of windows and professional installation
Business response:
Betsy H., we're delighted by your positive feedback on Champion of Greensboro's window installation! Your satisfaction with our product quality, professional team, and timely service is truly appreciated. Thank you for choosing Champion for your home improvement needs!
My problem is not so much in the quality of your material it is in the scheduling of the work. Yes this is the holiday season but I was assured that this project would be completed by Christmas so my family could enjoy the new four season addition to our house here it is Jan 3 the electrical work has not even been started let alone completed and I do not even have a definite start date just a well I should be able to be there around the first or second week of January we will see if this happens.
Business response:
John L., we deeply regret the delays with your Champion of Greensboro project. We understand your disappointment with the scheduling issues. We're committed to resolving this promptly and will contact you with a concrete plan to complete your addition. Your feedback is invaluable in helping us improve our service at Champion Corporate. Please call us at 719-425-4897 to discuss further.
Frequently asked questions about Champion Windows and Home Exteriors of Greensboro
How is Champion Windows and Home Exteriors of Greensboro rated?
Champion Windows and Home Exteriors of Greensboro has a 4.5 star rating with 2,842 reviews.
When is Champion Windows and Home Exteriors of Greensboro open?
Champion Windows and Home Exteriors of Greensboro might be open. It requires an appointment.