Champion Windows and Home Exteriors of Greensboro

Business response:

Thank you for your feedback, David P. We're pleased that Champion of Greensboro met your project specifications and that you found our installation crew professional. We appreciate your recognition of our timeliness. However, we apologize for not responding professionally to your upgrade inquiry and for any concerns about pricing. At Champion, we strive to provide premium quality and value. We'll use your feedback to improve our communication and ensure our pricing aligns with the value we deliver. We're glad Jason Walker an... read more

Business response:

Will J., thank you for your detailed feedback on your experience with Champion of Greensboro. We're pleased that David Cox, Jason, and our installation crew provided excellent service. However, we sincerely apologize for the ongoing issues with your kitchen door and missing floor molding. We understand your frustration with the delayed resolution, and we're committed to addressing these concerns promptly. Our team will prioritize fixing the problematic door and completing the molding work. We appreciate your patience and the... read more

Business response:

JoAnn C., thank you for your glowing review of Champion of Greensboro! We're thrilled to hear you're enjoying your new tinted windows and appreciate their quality. It's wonderful that you had such a positive experience with our team, from David Cox's sales expertise to the installation crew's professionalism. We're especially glad you found everyone to be nice and that we met your expectations in all areas. Your satisfaction with our work and materials means a lot to us at Champion Corporate. While we always aim for the high... read more

Business response:

Kathy M., thank you for your glowing review of Champion of Greensboro! We're thrilled that Joshua and Lawrence provided such excellent service. Your recommendation means the world to us. We're glad you're pleased with the quality of work and materials. However, we apologize for the poor communication after you placed your order. We'll work on improving our follow-up process. We appreciate your feedback about John Stuckenschneider and our office staff. Champion Corporate is committed to enhancing every aspect of our service. ... read more

Business response:

Thank you for your detailed feedback on your experience with Champion Corporate and Champion of Greensboro. We sincerely apologize for the issues you encountered with measurements, window fitting, and damage to your property. This falls short of our standards, and we're committed to resolving these concerns promptly. We appreciate your positive comments about our salesperson, Kenneth, and the installation crew. However, we understand that the overall experience has been unsatisfactory due to the measurement and quality issue... read more