Champion Windows and Home Exteriors of Johnson City

Business response:

Faye B., thank you for your detailed feedback on your experience with Champion of Johnson City. We appreciate your love for the windows and the installers' great work. We apologize for not clearly communicating about clearing the windows and potential shutter issues, which led to unexpected expenses. We'll improve our communication to prevent such surprises in the future. We're glad Dakota was knowledgeable, and our office staff was responsive and helpful. We value your input and will use it to enhance our service. Thank you... read more

Business response:

Jerry P., thank you for your glowing review of Champion of Johnson City! It's wonderful to hear that James and our installation crew provided such professional service. We're glad you found value in your investment and that we met your expectations in quality and warranty. We apologize for any confusion regarding the stucco windows and would be happy to discuss this further to ensure your complete satisfaction. Your feedback about our products, service, and team is invaluable. Thank you for choosing Champion for your home im... read more

Business response:

Anthony G., thank you for your glowing review of Champion of Johnson City! We're thrilled that you found our product quality, pricing, and installation to be exceptional. It's wonderful to hear that Dakota Walker impressed you with his knowledge and that our installation team exceeded your expectations with their efficiency and professionalism. We appreciate your feedback about the forgotten windows and will use it to improve our processes. We're grateful for your friend's referral and will look into ways to acknowledge this... read more

Business response:

Phyllis C., thank you for your glowing review of Champion of Johnson City! We're thrilled to hear you love your new windows and appreciated our customer service. It's wonderful to know that our installation team impressed you with their professionalism and expertise. We take pride in delivering top-quality products and service, and your feedback confirms we're meeting those high standards. Your satisfaction across all aspects of your experience with us is truly rewarding. As you're considering gutters for the future, please ... read more

Business response:

Thank you for your glowing review of Champion Corporate and Champion of Johnson City! We're thrilled to hear that you love your new sunroom and that our installation crew met all your requests. It's wonderful to see that you had a positive experience across all areas, from our sales team to the office staff and installation crew. We take pride in delivering quality workmanship, materials, and value to our customers. Your satisfaction in every aspect of our service is truly rewarding. We appreciate your business and hope you ... read more