Champion Windows and Home Exteriors of Johnson City

Business response:

Thank you for sharing your experience with our fast friendly service. We appreciate your trust in Champion Windows and Home Exteriors. 

Business response:

Kent S., we're delighted by your positive feedback! While we know perfection is elusive, Champion of Johnson City strives to exceed expectations. We're pleased our team, from sales to installation, met your needs. Your insights are invaluable to Champion Corporate as we continually improve our service. Thank you for choosing us! 

Business response:

Hello, Review. Thank you for making us aware of your experience with us. In an effort to resolve this, I will need more information to find your account in our system. Please send a direct message to us or email marie.downes@championwindow.com with your contact information and we will be sure to reach out. 

Business response:

Peter W., we're delighted you're pleased with Champion of Johnson City's work! Your praise for our team's professionalism is appreciated. We'll strive to improve our timeline communication. Thank you for choosing Champion Corporate and Champion of Johnson City. We're committed to delivering exceptional results and value to every customer. 

Business response:

Pam B., we're delighted by your positive feedback on our 3-season sunroom project! Your praise for our team's professionalism is heartening. We at Champion of Johnson City and Champion Corporate value your input on affordability and will consider it. Thank you for choosing us and enjoy your new sunroom! 

Business response:

Thank you for your positive feedback on Champion of Johnson City! Your recognition for our professionalism, quality work, and exceptional team members is greatly appreciated. We value your suggestion about labeling non-primary residence projects and are pleased our installation exceeded expectations. Thank you for choosing us for your home improvement needs! 

Business response:

Thanks for the positive feedback. We’re glad you had a great experience with our estimate process and installers. 

Business response:

Faye B., thank you for your detailed feedback on your experience with Champion of Johnson City. We appreciate your love for the windows and the installers' great work. We apologize for not clearly communicating about clearing the windows and potential shutter issues, which led to unexpected expenses. We'll improve our communication to prevent such surprises in the future. We're glad Dakota was knowledgeable, and our office staff was responsive and helpful. We value your input and will use it to enhance our service. Thank you... read more

Business response:

Jerry P., thank you for your glowing review of Champion of Johnson City! It's wonderful to hear that James and our installation crew provided such professional service. We're glad you found value in your investment and that we met your expectations in quality and warranty. We apologize for any confusion regarding the stucco windows and would be happy to discuss this further to ensure your complete satisfaction. Your feedback about our products, service, and team is invaluable. Thank you for choosing Champion for your home im... read more