This profile has been claimed by the business owner or representative.
Champion Windows and Home Exteriors of St. Louis
- Windows Installation
- Fenton, MO
About this business
Location details
29 Cassens Ct, Fenton, MO, 63026, United States
Get directions
Installers were on time, courteous, and did a good job. They worked in a light rain until it began raining too hard. They waited out the rain and then did some more work. They cleaned up completely.
Business response:
Martin I., thank you for your glowing review of Champion of St. Louis! We're thrilled that our installation crew exceeded your expectations with their professionalism, dedication, and thoroughness. It's wonderful to hear they left your property clean. We're glad you're satisfied with the workmanship and that any issues were promptly resolved. Your recommendation means a lot to us. While we're pleased with your overall experience, we're always striving to improve. Thank you for choosing Champion of St. Louis for your home imp... read more
Better communication with your clients
Business response:
Amy P., thank you for your feedback on Champion of St. Louis. We're thrilled that Kevin provided exceptional service and that you're satisfied with our installation crew and workmanship. However, we sincerely apologize for the communication issues you experienced, particularly with our office staff. We understand this fell short of your expectations, and we're committed to improving. We'll address these concerns internally to ensure better responsiveness. We appreciate your business and hope to have the opportunity to serve ... read more
sales pitch/order process is slow and too long, but otherwise we'd recommend
Yes
Quality of the product and service
Great customer service! Smart hard working installers!
Business response:
Kristen Z., thank you for your glowing review of Champion Corporate and Champion of St. Louis! We're thrilled to hear about your positive experience with our customer service and installation team. It's wonderful to know that you found our salesperson nice to work with and that Paojen stood out as exceptional. We appreciate your feedback on the finishing work and will use it to further improve our services. Your satisfaction in all areas, from our office staff to the quality of materials and workmanship, means a lot to us. W... read more
The look of the glass blocks and the professional installation.
They did a great job and communicated well during the process
The workers were Spanish speaking only. It was pretty impossible to ask questions.
Business response:
Susan M., we deeply regret the communication challenges you faced with our installation team at Champion of St. Louis. Your feedback on our service quality and cleanliness is concerning. At Champion Corporate, we're committed to addressing these issues promptly. We'd like to discuss this further and find a solution that meets your expectations.
Frequently asked questions about Champion Windows and Home Exteriors of St. Louis
How is Champion Windows and Home Exteriors of St. Louis rated?
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,096 reviews.
When is Champion Windows and Home Exteriors of St. Louis open?
Champion Windows and Home Exteriors of St. Louis might be open. It requires an appointment.