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Charter Senior Living of Shiloh

4.5

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Location details

1201 Hartman Ln, Belleville, IL, 62221, United States

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4.564 reviews
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Wendy 
a month ago

It seems the staff actually "enjoy" working there. Love that it is all on 1 level and the interior hallway around the building 

Business response:

Thank you for your kind words! We’re so glad our team’s positive energy stands out, it truly makes a difference! 

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Leslie W 
a month ago

If I were choosing a place for myself, this is would be my choice. It is small, has lovely grounds and all amenities of the bigger places. The staff were all very pleasant and interacted well with the residents. It is affordable, clean and “homey”. 

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Dona S 
3 months ago

The sales staff and OT are 5 stars. Had a slight miscommunication with nursing but we were able to get it fixed. I'm in CA my brother is at the facility in IL. He seems to be happy there although he is still very weak and has not engaged in any activities. 

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Anonymous 
7 months ago

The atmosphere was very welcoming. No matter what time I visited the staff was very friendly Mom enjoyed her stay teared up when it was time to leave. She said they were very good to her. Looking forward to future stays. 

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Wendy 
7 months ago

All get a 5. The place is bright and friendly. Both staff and residents seem to enjoy being there. We would absolutely recommend Charter Senior Living to other families based on the experience so far. 

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Anonymous 
a year ago

We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are more on the independent side. 

Business response:

Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! 

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Kristine 
a year ago

5 stars for all - although I would prefer to be paying less. The facility is very clean and friendly. Room sizes are adequate - though they could use more outlets. 

Business response:

Hi Kristine, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! 

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Anonymous 
2 years ago

My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others. 

Business response:

Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! 

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Anonymous 
2 years ago

I would say our experience with Cedar Creek of Shiloh was a 5. We looked at all the other places near us and this felt more like home for my dad. He actually picked it out of all the others 

Business response:

Thank you so much for your positive review! We are so glad that your dad feels at home at Cedar Creek of Shiloh! 

Frequently asked questions about Charter Senior Living of Shiloh

How is Charter Senior Living of Shiloh rated?

Charter Senior Living of Shiloh has a 4.5 star rating with 64 reviews. 

When is Charter Senior Living of Shiloh open?

Charter Senior Living of Shiloh is open now. It is open 24/7.