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Charter Senior Living of Shiloh
- Assisted Living Facilities
- Belleville, IL
About this business
Location details
1201 Hartman Ln, Belleville, IL, 62221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The atmosphere was very welcoming. No matter what time I visited the staff was very friendly Mom enjoyed her stay teared up when it was time to leave. She said they were very good to her. Looking forward to future stays.
All get a 5. The place is bright and friendly. Both staff and residents seem to enjoy being there. We would absolutely recommend Charter Senior Living to other families based on the experience so far.
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are more on the independent side.
Business response:
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
5 stars for all - although I would prefer to be paying less. The facility is very clean and friendly. Room sizes are adequate - though they could use more outlets.
Business response:
Hi Kristine, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others.
Business response:
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
I would say our experience with Cedar Creek of Shiloh was a 5. We looked at all the other places near us and this felt more like home for my dad. He actually picked it out of all the others
Business response:
Thank you so much for your positive review! We are so glad that your dad feels at home at Cedar Creek of Shiloh!
Staff is great, can't speak for anyone else, haven't heard of any staff problem. They all seem to care, very helpful and patient with residents. Food seems great, no complaints from mom, she has gained weight there so I'm guessing she's eating well. They really didn't get involved with the move in, if we needed anything they were very helpful. Communication is very good and housekeeping is excellent.
Business response:
Thank you for your kind words! We're thrilled to hear that your mom is enjoying her time with us and that you've had a positive experience with our staff and services. Your feedback is greatly appreciated, and we're here to ensure that your mom continues to receive the best care possible. If you ever need anything, please don't hesitate to reach out to us.
Rooms are kept clean, the staff is caring and kind. Mom says the food is delicious, the menu is varied and if you don't want what's being served, there's a menu from which to order. Moving mom went smoothly and she loved it from the start. I have recommended Cedar Creek to friends and family who are needing a place for their parents. It's pet friendly, too!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your experience at Cedar Creek of Shiloh has been so positive. We appreciate your recommendations and are glad to provide a welcoming and pet-friendly environment for our residents and their families.
My grandma is currently a resident at Cedar Creek of Shiloh and the experience has been great. The staff treats my grandma like their own family. She has a bond and a connection with them. They guided us through a big transition in her life. She loves the food, the activities and how clean everything is. I would definitely recommend Cedar Creek of Shiloh to friends and family!
Frequently asked questions about Charter Senior Living of Shiloh
How is Charter Senior Living of Shiloh rated?
Charter Senior Living of Shiloh has a 4.4 star rating with 56 reviews.
When is Charter Senior Living of Shiloh open?
Charter Senior Living of Shiloh is closed now. It will open at 8:00 a.m.