Chellecomm

Stop C 

on BBB

7 months ago

As someone who worked directly for the company and Ms ****** the scammer mastermind behind all of this I witnessed how these companies operate under the guise of "helping merchants"A statements *** cold-calls your business, claiming theyve found over-billing or PCI compliance fees. Youre asked for a merchant statement for a "free audit." that you email, fax, or text to a "secure line" that is an old iPhone.A sales *** calls back weeks/months later, refreshes your memory, and pitches slightly better rates, wholesale or cash d... read more

Reed B 

on BBB

7 months ago

Called pretending to be with my merchant and wanted to look over my account, but I needed to send them statements of the last 3 months. If they were my merchant wouldn't they already have this info ?? total bait and switch to get you to sign up for a new service at some over the top savings, which all are lies 

Patrick M 

on BBB

a year ago

They called throwing out the name of a merchant service provider talking about over charges on my account.They are assuming I have that provider thinking that will give them an in. Instead, I notified my provider and the one they named 

Sue G 

on BBB

a year ago

This company phoned my business today and stated that they were a global company that oversees credit card fraud. I had been overcharged by the company that handles my credit card processing and they needed information from my most recent statement in order to help me with the overcharges. I stated that I needed to do research, asked for their number and terminated the call. My credit card processor agreed the info was deceitful and the caller was most likely looking for information. When I phoned Chellecomm back at the numb... read more

Robin B 

on BBB

a year ago

Good morning, this is Brooklyn with merchant services. I'm calling to get a hold of the person who's in charge of you guy's credit card processing account calling about the over billing that happened in the month of October Calling to get those Corrections submitted in for reviewing correction. We can call me back at 469-***-8962. Thank you.This is a visual voicemail they left on my business line. It's giving scammer. Stay away from these people. A true business does not approach random businesses who are not affiliated with... read more

Angie S 

on BBB

a year ago

I just received a call from Chelle Com number 469-***-****. The man said there were some overages charged to my by **** and Mastercard and I needed to pull out my August statement to go over it with him so he could help me get a refund and stop the overages. I told him he wasn't from my processing company and he forcefully told me he was the actual processor and I use a ***. I told him I don't review those statements and he acted upset and told me I had to access it and go over it with him. I told him he was a scammer and hu... read more

Stacey M 

on BBB

a year ago

Just received a phone call from ChelleComm area code 469 number ******** posing as a ********************************** representative. He said he was calling to verify some over charges on my ***** *********************** statement and he could help me process the refund. When I questioned the legitimacy of the call, he became pushy, aggressive, and agigated. Obviously a scam. I told him I was going to hang up and call ** directly. He said no one at the ** support number would know about this issue and he's the only one tha... read more

Cece K 

on BBB

a year ago

CHELLECOMM IS A SCAM.. THEY DONT PAY THEIR WORKERS, THE WHOLE DEPARTMENT IS MESSY. THEY ALL ARE FAMILY.. AND MOST OF THE EMPLOYEES ACKNOWLEDGE CHELLECOMM BEING A SCAM THEY CALL IT HUSTLINGTHEY HAVE HIDDEN AGENDAS.. THE HAVE A MADE UP SCRIPT TO LIE TO CUSTOMERS TO GET THERE BUSINESS.. THEY ARE A **** OFF.. AND ITS ABOUT 10 other employees that have now linked together to file this paperwork in court WE ARE COMING FOR YOU CHELLECOMM