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Children's Health PM Pediatric Urgent Care University Park Dallas
- Urgent Care
- Dallas, TX
About this business
Location details
6805 W Northwest Hwy, Dallas, TX, 75225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
Easy online check in, great and fast service.
Business response:
We greatly appreciate your review, Mariana! We sincerely appreciate your feedback and hope that your child feels better soon.
The experience was efficient. Specifically, my complaint is that the nurse stated that the dr would be in to see my son, but instead, an NP came in. It would've been nice for the nurse/MA to speak accurately.
Business response:
Hello Ishaan. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
Staff was efficient, kind, caring! Great experience! No one wants to spend their day at the urgent care but this team made it a great experience and we left feeling like our little one received great care!
Business response:
Hello Brody. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
excellent thanks
Business response:
Hi, Sabina. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great staff was so caring
Business response:
Hi, Dolores. Thanks for taking the time to share your positive experience. We truly appreciate it!
This was my 3rd experience there. We have had Dr. Pierre every time and I love her more each time. She is very patient and kind. We never wait long as walk ins. I could not be more pleased.
Business response:
Hi, Sarah. Thanks for taking the time to share your positive experience. We truly appreciate it!
My daughter’s ear infection was completely missed by the provider who performed her physical exam. She needs antibiotics, which were not provided. This was a complete misdiagnosis that cost our family over $150 and time. This is medical negligence.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
My son had an infection on his arm that seemed to be spreading quickly and being on a Friday night I wanted him to start meds ASAP. The check in process was easy. However, there seemed to be only one provider there for a Friday evening. So, we waited for 2 hours before being seen. The provider was SO kind and comforting to my son. However, it was a PA. So, by the time I got to the pharmacy at 11pm to pick up meds, they couldn’t be filled because they needed to be approved by a supervising physician from the urgent care. And ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Took my toddler to get tested for covid and flu, as we have high risk members in the household. They told us the results would be available next day. It has been close to 48 hrs with no results… called them and was told they are sorry the lab is closed. Great
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Frequently asked questions about Children's Health PM Pediatric Urgent Care University Park Dallas
How is Children's Health PM Pediatric Urgent Care University Park Dallas rated?
Children's Health PM Pediatric Urgent Care University Park Dallas has a 3.9 star rating with 387 reviews.
When is Children's Health PM Pediatric Urgent Care University Park Dallas open?
Children's Health PM Pediatric Urgent Care University Park Dallas is open now. It will close at 11:00 p.m.