Children's Health PM Pediatric Urgent Care University Park Dallas

3.8

Urgent Care
Dallas, TX

About this business

Healthcare Pediatricians Urgent Care

Location details

6805 W Northwest Hwy, Dallas, TX, 75225, United States

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Weekday	Schedule	Status
Mon	11:00 a.m. to 11:00 p.m.
Tue	11:00 a.m. to 11:00 p.m.
Wed	11:00 a.m. to 11:00 p.m.
Thu	11:00 a.m. to 11:00 p.m.
Fri	11:00 a.m. to 11:00 p.m.
Sat	11:00 a.m. to 11:00 p.m.
Sun	11:00 a.m. to 11:00 p.m.

3.8347 reviews

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Sabina Crescencio M.

a year ago

excellent thanks

Business response:

Hi, Sabina. Thanks for taking the time to share your positive experience. We truly appreciate it!

Dolores M.

a year ago

Great staff was so caring

Business response:

Hi, Dolores. Thanks for taking the time to share your positive experience. We truly appreciate it!

Sarah A.

a year ago

This was my 3rd experience there. We have had Dr. Pierre every time and I love her more each time. She is very patient and kind. We never wait long as walk ins. I could not be more pleased.

Business response:

Hi, Sarah. Thanks for taking the time to share your positive experience. We truly appreciate it!

Elizabeth H.

3 months ago

My son had an infection on his arm that seemed to be spreading quickly and being on a Friday night I wanted him to start meds ASAP. The check in process was easy. However, there seemed to be only one provider there for a Friday evening. So, we waited for 2 hours before being seen. The provider was SO kind and comforting to my son. However, it was a PA. So, by the time I got to the pharmacy at 11pm to pick up meds, they couldn’t be filled because they needed to be approved by a supervising physician from the urgent care. And ... read more

Business response:

Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.

Narek N.

4 months ago

Took my toddler to get tested for covid and flu, as we have high risk members in the household. They told us the results would be available next day. It has been close to 48 hrs with no results… called them and was told they are sorry the lab is closed. Great

Business response:

Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.

Albonie

9 months ago

Go somewhere else! This is not it!

Business response:

Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.

Kimberley M.

10 months ago

I made an apt for 0645, filled out all paperwork online, I arrived and wasnt seen until 0740, then a 5 min visit with the doctor, no labs fone, no meds given, another hour then was discharge. Left at 0845. I wasnt given any paperwork. Was told it was online. I checked mychart and its not there. Wasn't given any instructions on where to get it. Wasn't given an excuse for work to keep my sick child out of daycare. I asked receptionist and she was rude about it. Said the doctor should of gave me one. She ended up giving me one ... read more

Business response:

Esperanza T.

a year ago

Worse experience, Dr didn’t want give my child prescription cough medicine. Telling me all medicine is bad for the child it damage their heart. Then why are the store are selling it . If she don’t want prescribe medicine for kids. Then she dont need to be working there at all if a child is ill. After I told her my twin’s cough is worse in night every medication over the counter is not working. One my kid was there last week still coughing bad. Then the receptionist was the rudest person too. At her I told her to sent the pr... read more

Business response:

Hello Esperanza, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.

Yareli R.

a year ago

We made the appointment online. At time of check in the receptionist would not make a copy of my actual ID- stated I needed to do it online. At discharge she wouldn't give me a paper copy of a school note, said it was in online portal. I told her I didn't have a printer. She proceeded to tell me to email my daughters school official. Then she told me I could wait ten-15 minutes before she could print one out? I had an event to attend, had to go. I told her I would figure it out myself. *My daughter had specific restrictions ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Yareli. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.