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Chuze Fitness
- Gyms
- Sacramento, CA
About this business
Location details
6061 Florin Rd, Sacramento, CA, 95823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Update ;chuze please what's the point of ordering online if everytime I come up the staff is yapping away with each other and there bunch of tickets for orders and no one makes them until we ask ): puhhhhh leaseeeee im dying from my workout I order 20 min before I just want my smoothie lol
Business response:
Hello Brenda, Thank you for bringing this to our attention, and we sincerely apologize for your experience. You are correct in that if you place an order ahead of time through our online ordering system, it should be prepared and ready for you in a timely manner. We understand how frustrating it is to finish a workout, arrive expecting your smoothie to be ready, and then have to wait for it to be made. This is not the experience we aim to provide, and it certainly should not be the case. We will be sharing your feedback w... read more
Customer service is ass The employees are rude And they changed there policy for buddy pass
Business response:
Hello Edgar, We regret to see this review. Customer service is one of our guiding principles at Chuze and we regret if your recent experiences have not been reflective of that. We will be addressing this with the onsite team and encourage you to contact us at info@chuzefitness.com with any questions or concerns we can further assist you with. We hope to see you again soon! Kindly, Chuze Fitness
Update @5:30am...finally open. Update @ 5:10am...still no one here...insane! It is currently 4:29am (it's a Wednesday) and the gym is closed when it was suppose to open at 4:00am. Unreliable for those of us wanting to workout in the morning. Don't waste your money here.
Business response:
Hello Luis, Thank you for taking the time to share your review and bringing this to our attention. We sincerely apologize for the inconvenience and frustrations this has caused you during your visits to our gym. We completely understand the importance of having a reliable club that opens on time, especially when you're counting on getting your complete workout in as part of your daily routine. We recognize that when our facility doesn't open as scheduled, it disrupts your plans and affects your fitness goals, which is some... read more
Sauna is boo-boo have to sit in there for an hour to sweat the gym at 24 hour is way hotter
Business response:
Hello Chelsea, Thank you for the review! We appreciate your feedback and do apologize for your recent displeasure with our sauna temperatures. We keep our sauna temperatures to stay between 120-140 degrees maximum company-wide. While this may feel cooler than standard (non-infrared) saunas, we want to assure you that you are still reaping the many benefits. Thank you again for the review and we hope to see you again soon! Kindly, Chuze Fitness
Beyond disappointed. Signed up for this gym with onepass which is available through your employer/ health provider (awesome program aside from THIS gym). This was the first of three gyms I went to sign up for and boy oh boy was I let down. Upon arrival to set up my membership I was informed the membership available with this program included NO CLASSES. Of course, for MORE money I could get a higher membership level. Come again!? The onepass tier to include this gym is $69, as they are not part of their $34 standard members... read more
Business response:
Hello Malikah, Thank you for your review. We are sorry to learn of your disappointment. We partner with Renew Active, OnePass, Silver Sneakers & Prime which are offered by many healthcare providers. If you are signed up for any of these plans, it would qualify you for a free Basic membership valid at any of our Chuze locations where applicable. This also includes any Wellness classes such as Chuze gold, Zumba gold, and AquaFit where offered. If members would like to upgrade to the Premium, or MORE memberships, they ma... read more
manager mkayla or whatever her name is, she talks bad about her team to customers, I do not support that and will be cancelling, managers need to support their team and not act like she knows everything, no way that's the manager
Business response:
Hello DJ, Thank you for your review and for bringing this to our attention. We appreciate your feedback as it helps us improve our service. We fully support our staff and expect our management team to do the same at all times. We sincerely apologize for your experience with our manager; this is not the standard of behavior we expect from our leadership team. Please know that we take these concerns seriously and will follow up with our district team to ensure your concerns are addressed and appropriate action is taken. We ... read more
Yall need to put a deodorant notice for the musty mfs that come to the gym. Body odor that stinks up a whole section of the gym is crazy work. Getting that burning sensation in your throat due to someone's or someone's groups body odor is diabolical. Other than that the gym has everything you need.
The girl at the front desk, Ashley i think her name is was very rude. Super unprofessional and so much attitude. No manners at all. Chuze, do better with CHUZing your employees!!
Business response:
Hello Sofia, We sincerely apologize for your experience at our facility. Your feedback about the customer service you received from our front desk staff is concerning and will be addressed immediately. We take pride in providing excellent service to our members, and it's clear we fell short in this instance. We appreciate you bringing this to our attention, as it allows us to improve. Kindly, Chuze Fitness
Joined when they first opened and what i liked was the price, space, and location. 9.99 for the basic and it was pretty "empty" as well. Given the only other closest chuze is in citrus heights, i thought the location was great because it would deter others who arent familiar with the area/are from farther away like elk grove. However as time passed, the gym would get fuller and fuller to the point i would only get the chance to do one machine and have to leave. Why is there only one hip thrust machine and a group of girls we... read more
Business response:
Hello Penelope, Thank you for taking the time to contact us. We regret to learn of your frustrations. We know that crowds can be bothersome and negatively impact your workouts. With Florin being our first Sacramento location, it has drawn more crowds than when we first opened. We are happy to announce that we are planning to open another Sacramento location in 2026, and this should help alleviate some of the crowds. We hope we can better your future visits. Kind regards, Chuze Fitness
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.3 star rating with 398 reviews.
When is Chuze Fitness open?
Chuze Fitness is closed now. It will open at 6:00 a.m.