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Chuze Fitness
- Gyms
- Englewood, CO
About this business
Location details
200 W Belleview Ave, Englewood, CO, 80110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Literally the worst service at a gym I have ever experienced. I have a lifetime and 24hr fitness membership, and wanted to grab another membership with kids care so I can workout with representatives from my company. I signed up my fiancée and had 4 other people sign up as well. My first journey into the gym was being greeted by no one at the front desk regardless of 3 people being on staff. I went to the restroom and came back and my mother who I was going to sign up as well still was not helped when I returned and instead ... read more
Business response:
Hello Marc, We sincerely apologize for the disappointing experience you had during your recent visits to our gym. The lack of customer service you encountered is not at all representative of the high standards we strive to maintain for our members. We want to assure you that this situation will be addressed immediately. Regarding the buddy passes, we'd like to clarify that both our More and Max memberships do indeed include unlimited buddy passes and we will be following up with our onsite leadership team to ensure all sta... read more
Well it's probably like 80 degrees in the cinema room today. It smells horrible in here because everyone is sweating and stinking like crazy. I don't know if they're doing it on purpose or what but this is horrible. I didn't want to lower my review, I waited 2 months to see if the temp got better but it didn't. It got worse. Looks like I'm leaving this gym, again.
Business response:
Hello Jaxon, Thank you for updating your review. We appreciate your feedback regarding the temperature in the gym. This is valuable information for us, and we will definitely reach out to our onsite management team immediately to address this issue. We want to ensure that all our members have a comfortable workout experience. We hope you will give us one more shot! Your satisfaction is important to us, and we will continue to work hard to provide you with the best possible gym experience. Kindly, Chuze Fitness Member... read more
If you're energy sensitive, don't come to this location. It gives black aura/energy vampire. A girl and her boyfriend came in n stared at me for like 10 min n started laughing so after a while, I got annoyed n I decided to stare back. The couple got upset, which is understandable bc no one wants you staring at them for long. Since they were friends with the employees, I immediately started to get rude customer service. Normally I get a "have a great day" when I walk out but instead the girl with black hair (not the manager) ... read more
Business response:
Thank you for leaving us a review. We take pride in striving to be the friendliest, cleanest, and best gym all around. In order to achieve these high standards and personify continued excellence, this includes being an all-inclusive and welcoming environment for all of whom walk through our doors whether it be members or employees alike. We are committed to treat everyone with kindness and respect and regret that your recent experiences haven’t been reflective of that. We thank you for bringing these issues to our attention... read more
Crowded. Stuff is obviously always under repair Don't bother going between 3 and 7:30
I was going here to swim about once/week and just paid 10 bugs per visit no membership since I'm already lined up with PF and DU . Three gym memberships would be ridiculous. Vibe here is not for me at all . I believe they are confused about their customer base . You can't and won't please everyone all the time. This is the cheap gym that tries to do that, yet winds up pissing off people like me who are actually trying to workout, not get a date or hang out in the disgusting hot tub, pool, and/or sauna Why bother having t... read more
Business response:
Hello Gretchen, Thank you for sharing this feedback with us. We do regret to hear that our facility did not meet your expectations. In terms of our customer service and cleanliness, we have very high standards at Chuze, and it certainly sounds as though we can address these matters to provide a better member experience for all of our guests moving forward. Thank you for bringing this to our attention. We wish you the very best in your future fitness endeavors. Kind regards, Chuze Fitness
No managers on the weekend? That seems to be the norm? I had a serious issue that needed immediate attention. I can't imagine how it would go if there was a crisis.
Business response:
Hello T S, We appreciate you taking the time to reach out to us. We have additionally responded to you in a direct message addressing your concerns. Kind regards, Member Services
I'm very disappointed with the chuzeE fitness on 2200 S. Belleview St. There are many broken items. The family bathroom does not work, the water fountain to fill up water bottles has been broken for weeks, and I saw two different machines with out-of-order tags. Employees are friendly and nice.
Business response:
Hello Laura, Thank you for providing us with your feedback. Please accept our most sincere apologies for not meeting your expectations with regard to getting our equipment fixed in a timely manner. This is not who we are as a company and we understand that we have let you down. We are happy to report that we have recently increased our maintenance department company-wide and we look forward to remedying the issues you mentioned as soon as possible. Thank you again for your feedback and we look forward to seeing you soon ... read more
Come to chuze if you want late fees when your not late on a payment, as well as ANY other fees that they are able to charge you, an over populated gym where many machines are broken as well as amenities such as steam room and saunas.
Business response:
Hello Kaysen, We are sorry to hear of your frustrations. Please feel free to reach out to us directly at info@chuzefitness.com so that we can review the late fees from your account as well as any other fees you have received. We hope to hear from you soon. Kind regards, Chuze Fitness Member Services
Our family goes to multiple gyms and when Club USA closed they moved our membership to Chuze. We used to belong here but left because it is way too crowded. The kids club is not friendly and they just let babies cry without engaging them or trying to console them. The gym is overly crowded with no parking and not enough equipment to serve everyone there.
Business response:
Hi Katie, We are sorry to see a review such as this one and would love to better address your concerns. We invite you to contact us at info@chuzefitness.com to further elaborate on your experience. We hope to hear from you soon. Warm regards, Chuze Fitness Member Services
Frequently asked questions about Chuze Fitness
How is Chuze Fitness rated?
Chuze Fitness has a 4.4 star rating with 993 reviews.
When is Chuze Fitness open?
Chuze Fitness is open now. It will close at 10:00 p.m.