Circus Circus

Business response:

Thank you for taking the time to share your feedback with us, Vanessa! We sincerely apologize for falling short of your expectations when it came to the swimming pool and the air conditioning noise, as we completely understand how disruptive that can be when you are trying to get a good night's sleep. We truly regret that these issues affected your overall comfort during your stay. On a brighter note, we are really glad to hear that you appreciated our location, and we are happy that was a highlight of your experience with u... read more

Business response:

Hartelijk dank dat u de tijd heeft genomen om uw gedetailleerde feedback met ons te delen. We zijn erg blij te horen dat u genoten heeft van de ruime kamers en de gratis parkeergarage erg handig vond. Het is ook fijn om te weten dat de kamers met tussendeur goed bevielen tijdens uw verblijf en dat u optimaal gebruik heeft kunnen maken van ons grote complex. Onze excuses voor de minder prettige indruk die de ingang van het aangrenzende gebouw maakte, die tijdens uw bezoek in de steigers stond. We begrijpen volledig dat een o... read more

Business response:

We are utterly delighted to hear you enjoyed the clean room, comfortable bed, and friendly staff, Angelina! It truly warms our hearts to know that your overall experience was exceptional and that everything met your expectations during your stay. We are especially pleased to hear that you found our location great, as we always strive to ensure our guests have the most convenient and enjoyable experience possible. Our staff works incredibly hard to maintain the cleanliness of our rooms and ensure every guest feels comfortable... read more

Business response:

Grazie mille per aver dedicato del tempo a condividere il suo feedback con noi. Apprezziamo molto il suo contributo e siamo lieti di sapere che ha gradito le camere spaziose, la splendida vista e la comodità del nostro parcheggio. È anche meraviglioso sapere che la nostra posizione vicino al centro città le sia stata utile durante il suo soggiorno. Ci dispiace, tuttavia, sinceramente per i problemi riscontrati con la doccia e per le condizioni un po' datate delle camere. Comprendiamo perfettamente come questi inconvenienti p... read more

Business response:

Thank you for sharing your feedback with us, Danalee! We sincerely apologize for any inconvenience you experienced with the outdated rooms, as we understand that the condition of the rooms is an important part of your overall stay. We truly appreciate you bringing this to our attention, and we take your comments seriously. On a positive note, we are so glad to hear that you enjoyed the spacious accommodations and found the room size to be very good! It's wonderful to know that aspect of your stay left a positive impression. ... read more

Business response:

Thanks for the perfect rating, Lydon! We're thrilled everything met your expectations.