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500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good It was a long walk to the sky tower Bed super soft house cleaning did a great job
Wonderful
All good Every thing was excellent Clean
Business response:
Many thanks, Praneet! We are delighted to learn that your recent visit went so well. It is wonderful to hear you enjoyed your time and that our space met your standards. We truly prioritize keeping things spotless and comfortable for everyone. Your thoughtful feedback is greatly appreciated and means so much to our team. We look forward to your next visit with us soon!
Very Good
It was fair The over cleaning of facilities Didn't eat there @ hotel !
Business response:
Thanks so much for sharing your thoughts, Lauren! We’re honestly delighted that you enjoyed how tidy our space was during your stay. We put a lot of heart into keeping everything spotless, so it’s wonderful to know you noticed. We hear you on the overall experience and would love to make your next visit extra special. We missed seeing you at our restaurant this time, but we really hope you’ll check out our dining options when you return. We’d love to help you enjoy a more complete experience with us soon. We look forward to ... read more
Decent price and location Room was outdated. Even though i had a non smoking room it still had a lingering smell of smoke Price and location
Business response:
We sincerely apologize for the inconvenience, Matt. We truly regret that the condition of your room did not meet your expectations and that you experienced a lingering smell of smoke in your non-smoking room. We understand how unpleasant that can be, and we are sorry that your stay was impacted by this. We do appreciate you taking the time to share your feedback with us regarding the room's condition and the smoke smell, as it helps us to be aware of the issues. We are glad, however, that you found our pricing and location t... read more
Nice stay for couple days The room. Very old carpet, broken box spring with wood falling out the bottom, wallpaper ripped on the wall. Shower head was awful, it was like a mist no matter what setting you changed it to. Great location! Very beautiful area with the art and mountains
Business response:
Thank you for taking the time to share your experience with us, Lacey. We truly appreciate your feedback. We sincerely regret to hear about the room condition issues you encountered during your stay, including the old carpet, broken box spring, ripped wallpaper, and the unsatisfactory shower head. These are certainly not the standards we want our guests to experience, and we are sorry that these issues affected your stay. Your comments regarding the room have been noted and we will be looking into these matters. On a brighte... read more
Wonderful
Pleasant Bed was hard, phone was so low I couldn’t talk on it despite turning the volume to high, kuerig was old so got it switched out to work better, no microwave and no pool access without high fees Shampoo
Business response:
Thank you for bringing this to our attention, Kimberly. We're sorry to hear about the bed comfort and the pool fees that impacted your stay. We also apologize for the inconvenience with the phone volume, which made it difficult for you to have conversations, as well as the issues you experienced with the Keurig. We're glad we were able to get that switched out for you during your visit. We also take note of your feedback regarding the lack of a microwave and the shampoo. Your experience is important to us, and we appreciate ... read more
Circus Circus has a 3.8 star rating with 41,314 reviews.
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.