Circus Circus

Business response:

得知您在馬戲團酒店的糟糕體驗，我們深感遺憾。您的回饋對我們至關重要。對於您入住期間遇到的問題，包括飯店建築和停車場的狀況，我們深表歉意。我們理解您對大廳到飯店以及停車場內指示牌不清晰的不滿，以及您預訂的兩間客房清潔度不達標的困擾。您提到的地毯異味、浴室通風不良、馬桶座圈不潔以及床單裡發現紙巾等問題，顯然沒有達到我們賓客應有的標準。我們承認，雖然飯店靠近滑雪場，交通便利，但整體體驗未能達到您的預期，對此我們負全部責任。 

Business response:

Thank you for your review! We're glad you found our hotel clean and enjoyable. We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you noticed our commitment to maintaining a clean environment throughout the facility. We understand that waiting for elevators can sometimes be a bit inconvenient, and we appreciate your patience in that regard. Your feedback about both the cleanliness and the elevator experience is valuable to us. If you have any further feedback or tho... read more

Business response:

Your positive experience at Circus Circus is greatly appreciated. Thank you for sharing your wonderful time with us! We're delighted to hear that you had a wonderful visit and that the wife reception went well. It's especially heartwarming to know that you enjoyed your time at the food court with your godchildren - those moments with family are truly special. Your feedback means a lot to us, and we're thrilled that we could be part of creating such positive memories during your visit. 

Business response:

We are happy to hear that you found Circus Circus exceptional and dog-friendly. Thank you for your feedback! 

Business response:

We're happy to hear that you had an excellent experience at Circus Circus. Thank you for sharing your feedback! 

Business response:

Thank you for sharing your exceptional experience at Circus Circus. We value your opinion and strive to improve based on your feedback.