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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant Unfreundliches Personal, unflexibel beim Check In Einige Wege sind mit Gepäck nicht möglich Größe der Zimmer,
Business response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir entschuldigen uns aufrichtig für die unangenehme Erfahrung mit unserem Personal und die mangelnde Flexibilität beim Check-in. Wir nehmen Ihre Bedenken hinsichtlich der Barrierefreiheit, insbesondere mit Gepäck, zur Kenntnis. Wir freuen uns, dass Ihnen die Größe unserer Zimmer gefallen hat. Seien Sie versichert, wir werden Ihre Kommentare nutzen, um unsere Servicestandards zu verbessern und die von Ihnen angesprochenen Probleme zu beheben. I... read more
Very Good Very old inside Staff good
Business response:
We are delighted to hear about our helpful staff. Thank you for your candid feedback about our interior - we continuously work on improvements while maintaining our classic charm.
Good Escalators broken casing massive inconvenience.
Business response:
Thank you for your feedback. We apologize for the broken escalators and resulting inconvenience. We will address this issue promptly.
Good choice The access to the parking garage is a bit strange but that's not really worth complaining about The room was very spacious and comfortable and I had a great view. Check-in and Check-out were quick and convenient.
Business response:
We are delighted to hear you enjoyed our spacious room and great view. Thank you for noting our efficient check-in and check-out process, as well as our comfortable accommodations. We appreciate your feedback about the parking garage access, and we're glad it didn't detract from your overall positive experience. We strive to provide a convenient and enjoyable stay for all our guests, and we're pleased that we met your expectations.
Very Good Reception staff, very slow n not very efficient Good location, room pleasant n comfortable
Business response:
We sincerely appreciate your feedback on your recent stay with us. While we're pleased to hear that you found our location convenient and your room pleasant and comfortable, we acknowledge your concerns regarding our reception staff. We're actively addressing the efficiency issues at our front desk to improve the check-in experience for our guests. Our team is committed to providing prompt and professional service, and we'll use your comments to enhance our training procedures. Thank you for bringing this to our attention, a... read more
Very Good A far walk from the Main Casino Clean and Cozy
Business response:
We are delighted to hear you enjoyed your stay at our establishment. Thank you for highlighting our cleanliness and cozy atmosphere, as we take great pride in maintaining a comfortable environment for our guests. We appreciate your feedback about the distance from the main casino, as it helps us understand our guests' experiences better. Your positive review means a lot to us, and we hope to welcome you back again in the future.
Wonderful
Business response:
Thank you for your review. We sincerely value your feedback.
Fun in the biggest little city As said above. We don't have an appreciation for casinos but are drawn to the shows and night lights and normally great restaurants. We were on the 11th floor with a nice view but there were better views from other rooms. We were close to the things we wanted to do which were a magique show about 5 blocks away and we walked there. The other close by place was the Brewery area where the Celtic music festival was held and it was just 4 blocks away. While we liked it ok, we are not fans of casinos... read more
Business response:
We are sorry to hear about your experience at Circus Circus. Thank you for sharing your feedback. We appreciate your comments about the views, location, and proximity to local attractions. We understand that the casino atmosphere may not be for everyone, and we regret that the noise and smoke affected your stay. Your input about the difficulty in navigating our property and finding assistance from staff is valuable, and we will use it to improve our guest experience.
Good no breakfast slow 6 elevators you have to walk a long distance to the front desk from the second floor and the parking is in another building free parking as a casino hotel they could help to carry your luggages with your cart (better pay some tips)
Business response:
Thank you for sharing your concerns about your recent stay with us. We appreciate your feedback regarding the elevators, distance to the front desk, and parking location. We will take your comments into consideration as we continuously strive to improve our guests' experiences. We're glad you were able to enjoy the free parking as a casino hotel guest. Thank you again for your valuable input.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 40,380 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.