Excellent on customer services and love the communication and clean community
Business response:
Thank you for the 5 stars, Marion! We appreciate your review and hope you love your new home!
Nice apartment with great floor plan
Business response:
Hi Wendy - thank you for the recommendation! We're excited to hear you are happy in your apartment!
I lived in the Clairmont apartments (Yorktown) for 3 years (2017-2020). I really enjoyed living here. The apartments are clean and have fairly new appliances and finishes. The complex is quiet and mainly consists of families, but on occasion there is one loud neighbor or group of kids playing. The maintenance staff is amazing at Clairmont - they will come and fix anything you need and they are usually very attentive to problems you have. The front office staff is great, but the corporate side can be confusing. I had some iss... read more
Business response:
Hi Stephanie, thank you for your feedback! We are so happy you enjoyed your home here for so many years. We are sorry to hear there was some confusion with billing, but appreciate this information so we can work even harder for our residents. Thank you again for taking the time to share your experience!
This is a great place to live!! The office and maintenance staff are amazing. I have lived here almost 2 yrs and love my apartment and the complex.
Business response:
This is wonderful to hear! Thank you for taking the time to leave us a review!
The apartment complex staff from the front office to the maintenance team have always been wonderful to work with. I have lived here for almost 9 years and I have never been disappointed by this amazing team!
Business response:
Thank you so much for your kind words! We love to hear this!
On Sunday morning I found water spurring out of the hot water connecting hose. I turned the input to the water heater and called for service. They called back and we agreed to wait until Monday to repair it.
Monday morning they came in and replaced the hose and cleaned up the excess water. I am pleased with the quality and efficiency of the service.
Posey Snead
Business response:
Hi Posey, thank you for sharing your feedback! We are sorry there was an issue but happy to hear the maintenance team was able to assist you quickly!
The staff are the best! They are always responsive, get things resolved quickly & professionally. Everyone is extremely friendly. Love everything about my new home.
Business response:
Hi Linda - thank you for your kind words about our staff! We love that you are happy in our community!
Maintenance was on the scene within 15 minutes of reporting an issue with my oven! It doesn’t get any better than this! Thanks Clairmont Staff!
Business response:
This is great to hear, Ruth! Thank you for your feedback!
the staff is amazing! Wendy has been so awesome and so professional!! she has made us feel very welcome as new residents. thank you!!!
Business response:
This is wonderful to hear, Chris! Thank you for taking the time to leave us a review!
Google reviews (29)
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