Cliqstudios Cabinets, LLC

Kym Benford 

on Houzz

4 years ago

I have used CliqStudios twice. The first time in 2019 with incredible results of both quality and customer care. The second time was in November of 2020. The results of both quality and customer care were terrible. I ordered my cabinets on November 17, 2020. I understood that the lead time (as printed on my invoice) would be 5-7 weeks. Honestly, I didn't mind if it was 7 or 8 given it was holiday season and every company was dealing with the reality of a pandemic and possible manufacturing shortages. At 5 weeks I began calli... read more

Terri Thomas 

on Houzz

4 years ago

Very Disappointed Customer.. We build a new house and contacted CliqStudios for our cabinets. We received our order and our contractor installed our cabinets. He mentioned that he saw many problems with the way the cabinets were made. We were missing End Panels and Shelves. WE NEVER RECIVED THE END PANEL !!! We had Cabinet boxes that had Big cracks in the box and or in the doors. We were in touch with customer service and were told we would receive a refund for the cabinets that could not be replaced as the Countertop had be... read more

kayleighkulp 

on Houzz

4 years ago

I am the daughter of a builder, have run many construction projects, and built my own house. I bought my painted inset cabinets in the fall of 2019. Just a year later, they began chipping and the faces began getting disjointed. The finish started wearing. I contacted the company in November to seek a warranty claim, since Cliq did before the ownership changed - and still does - claim to offer a lifetime warranty. I received this response: "I’m reaching out about your request to file a warranty claim. I hope the information b... read more

Courtney Clark 

on Houzz

4 years ago

Still waiting on pieces for the past several months, and can't get anyone to answer my calls anymore. Very frustrating. 

Chris Jolly 

on Houzz

4 years ago

Bought my cabinets in 2019. Design and sales process was great. Went downhill here from there. Lots of shipping delays, damaged products, and poor quality control. Had to have many doors replaced initially. Fast forward to today and the paint on the cabinets is essentially chipping and falling off and the new company doesn't honor the original warranty. Not fun spending 10's of thousands of dollars for cabinets that look terribly a year later. 

kkrasny37 

on Houzz

4 years ago

Quality is poor. Do not buy. This is the second kitchen I bought from Cliq. In 2017, the kitchen was complicated with many angles and uppers and lowers. It was a high-quality product and I had no difficulty getting it delivered, getting a door replaced, or installing it. The second kitchen, ordered July 2020 was after the ownership changed and is a very different story. I was nervous to order it as I read many negative reviews around the change in ownership, but I spoke and emailed with Bill Decker, the new owner, and was as... read more

Allison Ruggles 

on Houzz

4 years ago

Do not buy from this company. They will send you subpar product, avoid answering questions via phone or email, back out on warranties. You will end up wasting tens of thousands of dollars. Find someone local that will respond to your needs. Don’t use a company they sends broken, cheap parts and won’t fix it. 

Heather Scott 

on Houzz

5 years ago

Cabinets were delivered with factory damage (nails/ staples protruding from the top rear into the interior of the cabinets). The designer worked up a design based on 8 foot ceilings (ours are 10 feet). We've used our pantry cabinet for 5 months and two of the shelves have fallen (they are not overloaded) The kitchen drawers slide around in the box. We will likely have to replace our entire kitchen. The "new" ownership continues to try to sell us on trying them again but won't help at all with our current situation. It's been... read more

HU-266923043 

on Houzz

5 years ago

I bought cabinets from Cliq Studios for a kitchen remodel. The cabinets arrived late and then showed up busted and broke. Cliq I initially attempted to make it right by stating they would replace the broken cabinets and do a partial refund but they didn't. Even worse I later learned they sent only 12 inch deep cabinets instead of the normal 18 inch cabinets i had paid for. I wrote to them and asked how this wasn't fraud but par for their experience i have got no reply. Poor workmanship and even worse customer satisfaction