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COIT Cleaning and Restoration of Cleveland

4.8

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Location details

23580 Miles Rd, Bedford Heights, OH, 44128, United States

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4.81,767 reviews
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Christian H.'s profile image
Christian H. 
rating
6 months ago

We worked with Brad H. And Rick S and had a TREMENDOUS experience! We had them out to our commercial welding & fabrication shop and I can't tell you the difference they made on our floors, carpets, and ducts! I don't understand how there could ever be a less than 5-star review with this business given their superlative customer service and guarantees! You have a customer for life! 

Business response:

Thank you Christian. It was a pleasure and we appreciate you choosing and trusting COIT to take care of your facility. 

Karen D.'s profile image
Karen D. 
rating
7 months ago

Technician was very thorough, on time, extremely careful with my furniture and friendly. I was extremely pleased with the results on my carpeting and will definitely choose them next time. 

Business response:

Thank you Karen for your 5 Star Review. We pride ourselves on delivering an amazing customer experience and glad we met your expectations with our carpet cleaning. Thank you for choosing us and we look forward to hearing from you in the future. 

Don G.'s profile image
Don G. 
rating
a year ago

Had the ducts and a few carpets cleaned. Long story short - it was a great experience from the estimate to paying the bill. Their people are transparent, personable, and professional. Will use again. 

Business response:

Thank you Don for the great review. 

Tillie M.'s profile image
Tillie M. 
rating
4 years ago

I just had two wonderful gentlemen from Coit at my residence today. The first one vacuumed all of my vents, including the dryer. He even sanitized the vents and the furnace! Later in the day, the second one dry-cleaned my carpets. These men were the utmost of professionals and did a very thorough job. I want EVERYONE to know how GREAT this company and its representatives are! Tillie M. 

Ginny S.'s profile image
Ginny S. 
rating
4 years ago

I couldn't be more pleased with the job COIT did on our carpets.specifically the team of Bobby and Keon were professional and treated our house like it was theirs. Bobby , the senior member of the team showed his experience in a complete and efficient manner. I wish all service companies took the same care as these two did. 

Business response:

Thank you Ginny for such a positive review. We’ve passed it along to all our employees, especially Bobby and Keon. We truly appreciate your business and look forward to serving you in the future. Feel free to request Bobby or Keon, we’ll make sure to send them your way! 

Michele H.'s profile image
Michele H. 
rating
4 years ago

I've used COIT several times to have my wool area rugs cleaned and I have never been disappointed! I have had rugs that I thought couldn't be cleaned or revived but COIT always brings them back to life! I would never trust my rugs to anyone else! From the start when scheduling the appointment to the pick up and delivery all of the employees I have ever dealt with have been both professional, helpful and courteous! 

Yvonne D.'s profile image
Yvonne D. 
rating
4 years ago

Quick and professional from start to finish. The quote process was swift and easy and the cleaning took less time than I expected. The team did an excellent job explaining what they did and how to treat my carpets in the future. Thanks for a great cleaning experience. Will use again. 

Brenda O.'s profile image
Brenda O. 
rating
6 years ago

I have had issues with my grout for several years. The COIT servicemen did a fabulous job cleaning and sealing the grout. It looks great! I am a happy customer! 

Business response:

We appreciate your choosing us to help with your tile and grout cleaning. It's wonderful to hear how happy you are with the results and with Ryan's workmanship. Thank you for reviewing your first experience with us and we hope we have earned your repeat business. 

Fuzz N.'s profile image
Fuzz N. 
rating
6 years ago

I placed this review to the Cleveland office My issue is with the poor quality from the Akron office of COIT which offered at a point when I called to that they would return and clean the 4 missed ducts and I wasn't able to schedule and I felt this should have been done well to begin with. The Cleveland office is currently working to amend this review and Amanda is great working on this and may be the key to resolving my issue with the Akron office 

Business response:

Thank you for taking my call today. We appreciate your understanding and willingness to remove your review from our page, since we were not the COIT location that serviced your air ducts. We regret you've had this experience with COIT and hope you're able to work with the COIT Akron location to make things right for you. If we had done this job we would own it and do everything we could to restore your trust in us. Since we haven't, we certainly don't want this review to negatively impact the well earned reputation COIT Clev... read more

Frequently asked questions about COIT Cleaning and Restoration of Cleveland

How is COIT Cleaning and Restoration of Cleveland rated?

COIT Cleaning and Restoration of Cleveland has a 4.8 star rating with 1,767 reviews. 

When is COIT Cleaning and Restoration of Cleveland open?

COIT Cleaning and Restoration of Cleveland is open now. It is open 24/7.