Columbus Radiology Corporation

Wayne T 

on BBB

2 weeks ago

I have tried to make a complaint to Columbus Radiology, but I cannot find a place to do that. CR sure knows how to wear customers out so we don't bother to *********** insurance company was bypassed again, and I was billed directly from Columbus Radiology.I called CR billing to confirm they had processed my insurance. They insisted that they had billed my insurance and that the claim was denied. I told them that was not the case as I had checked my EOB. The person I spoke to insisted my insurance had denied the claim I now h... read more

Lisa A 

on BBB

a month ago

Received a bill that was never submitted to my insurance. When the billing department was contacted I spoke with ***** who was very difficult to understand. She advised that my service was denied by my insurance because it was submitted as "self" rather than "spouse". This was a blatant lie. There is no evidence the claim was ever submitted to my insurance and no evidence of denial by my insurance. The claim has now been submitted to my insurance and instead of owing $401, I now owe $68. The scam seems to be that they don't ... read more

David G 

on BBB

a month ago

On February 6th 2026 I had an MRI done. A radiologist at Columbus Radiology misread my MRI and uploaded a finding which was a medical emergency and the on-call doctor at my orthopedic surgeons office sent me to the emergency room....BUT the emergency room doctor and the Neuro Surgeon both read my scans agreed that it was a misread. The Neuro Surgeon then called Columbus Radiology and had another Radiologist read my scans and that radiologist agreed it was a misread...then someone at Columbus Radiology amended the results in ... read more

Matthew B 

on BBB

a month ago

Literally no where on their website to email anyone with this feedback. Only a billing department number where when provided feedback said sorry and there was no other place to call or write to provide feedback. Billing is the worst. There were two separate claims processed by our insurance for the same date of service. For some reason, one of two bills was snail mailed to an old address and the other they emailed to our correct email. For the one they snail mailed, we did NOT receive it. No email and no calls, even though t... read more

Sara K 

on BBB

7 months ago

To whom it may concern, My complaints are regarding lack of simple customer service, common sense, and productive billing practices that are conducive to running an efficient business. Firstly, customer service calls could be reduced and/or avoided with proficient computer billing software. There should be no need to spend hours on the phone, or to make multiple phone calls to customer service to arrange a simple payment plan simply because the billing software is not capable of addressing consumer needs. Secondly, if said b... read more

Greg S. 

on BBB

a year ago

Through **** ******, I scheduled an *** on my right shoulder for 02/20/25.I was informed by *********** that I had not met my deductible for the year and I would need to prepay for the **** to the tune of $1,253.03. I submitted that payment on 02/06/2025.I have subsequently received a statement from Columbus Radiology date 03/14/2025 for said ***.They billed my insurance $905.00.. Insurance covered $761.05, and I am being billed for $143.95.I called CRC, I informed them that I prepaid for the *** through *********** and want... read more

John R 

on BBB

a year ago

Basically the same review everyone else has given. Received multiple texts and emails from them for services that I could not verify. Starting with the fact that I’d never heard of them, nor could I recall any recent radiology service. 100% feels like a phishing scam. 

Tom V 

on BBB

a year ago

This is A SCAM!!!! Received a bill to pay for services never rendered. 

Sandy B 

on BBB

2 years ago

This place is awful. They have random charges sent to your cell but provide no documentation. Be very careful when paying your bills.