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Columbus Radiology Corporation
- Radiologists
- Columbus, OH
About this business
Location details
471 E Broad St, Suite 1400, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It wouldn’t allow me to give zero stars. I have been waiting for more than two days for them to read a CT of my neck. My doctor has even called them to expedite the results, which they have not. I hope that I don’t have to have any anymore radiologic studies done. If I do, I won’t go to someone who uses this company.
Business response:
Hi and thanks for reaching out. Your concerns are important to us, and we take them very seriously. We encourage you to stay in contact with your referring physician so that you can follow up on this matter with them in further detail.
Was not smooth navigation
Business response:
We sincerely apologize for any inconvenience and appreciate your feedback. Please don't hesitate to contact us at patientfeedback@radpartners.com for immediate assistance.
I ignored the payment request email for weeks until I finally received a paper copy in the mail. I thought it was a scam. The email was not formatted correctly for a screen, looking like a scammer threw it together or copied it from a legit email. The return address was Imagineeverywhere. That sounds fake and is not related to Columbus Radiology. The date of service was incorrect and I since I don't live anywhere near Columbus, I trusted my gut and ignored it. I've taken many "how to spot a fake email" courses through my job... read more
Business response:
Hello and thank you for bringing this to our attention. We appreciate your feedback, as it helps us identify areas for improvement. We will share it with our team. If you have any additional billing questions or concerns, please don't hesitate to reach out at patientfeedback@radpartners.com.
Their billing dept is horrible. Turned me into a debt collector on a bill that was never sent to my insurance. I provided insurance at the time of my imaging test. They told my insurance they submitted but cannot provide proof of a claim to them. So frustrating. Been over a year since I had this test done and debt collectors call me every day. I will have to get an attorney to settle this.
Business response:
We understand how frustrating billing issues can be, and we appreciate you letting us know. Our team would like to take a closer look —please reach out to us directly at patientfeedback@radpartners.com, and we’ll work on resolving it as quickly as possible.
The random text to pay my bill was super suspicious and assumed it was spam. As a new client of your services this was a horrible first impression for bill pay options.
Business response:
We understand billing can sometimes be confusing. The facility charges for the service, while the practice separately bills for the provider's review. We are here to help with any further questions. Feel free to email us at patientfeedback@radpartners.com.
I was waiting on a report for HOURS while sitting in a busy ER. No wonder it takes so long to be discharged if you have to wait that long for a CT without contrast knee
Business response:
Hi and thanks for reaching out. Your concerns are important to us, and we take them very seriously. We encourage you to call the facility so that you can discuss this matter with them in further detail.
Had imaging done. 8 business days later US was finally read and posted. From my perspective unacceptable to pay top dollar for Healthcare and wait for results that long. Causes a delay in treatment and minimizes women's Healthcare needs.
Business response:
Hi and thanks for reaching out. Your concerns are important to us, and we take them very seriously. We encourage you to call the facility or referring physician so that you can discuss this matter with them in further detail.
DO NOT GO HERE!!!!! Worst medical company I’ve ever seen. 100% SCAM !!! They told me I would pay a certain amount for something then months later send me a bill for Double the amount !! Then even after it was paid they still sent it to collections saying I owed more. AVOID AT ALL COST THEY NEED TO BE SHUT DOWN
Business response:
Thank you for reaching out, Neco. We strive to maintain transparency and accuracy in all aspects of our billing and claims process for the facilities that we serve. We take concerns like yours seriously and we sincerely apologize for the experience you had. If you were offered special pricing, we would like the opportunity to discuss further and see if we can address any discrepancies. Please contact us directly at patientfeedback@radpartners.com so we can review your account thoroughly.
Frequently asked questions about Columbus Radiology Corporation
How is Columbus Radiology Corporation rated?
Columbus Radiology Corporation has a 3.5 star rating with 670 reviews.
When is Columbus Radiology Corporation open?
Columbus Radiology Corporation is open now. It will close at 5:00 p.m.