Comfort Inn Gilroy

3.4

Hospitality
Gilroy, CA

About this business

Hospitality Hotels

Location details

8435 San Ysidro Ave, Gilroy, CA, 95020, United States

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3.41,583 reviews

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steve

a year ago

Business response:

Hi Steve! Thank you for the amazing 5 out of 5 rating! We’re so pleased to hear that you had such a wonderful experience at Comfort Inn Gilroy (formerly The Inn at 8435) in California. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to welcoming you back soon for another fantastic stay!

Maria

a year ago

Raquel

a year ago

Thank you

Business response:

Hi Raquel! Thank you for your kind review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back soon!

Kristin

a year ago

Overall, this was a decent hotel. Rooms were updated. The heater was not functioning properly. Great shower. Good location.

Business response:

Hi Kristin! Thank you for your review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We’re pleased to hear that you found the rooms updated and enjoyed the great shower and convenient location. We apologize for the issue with the heater and appreciate your feedback, which helps us improve. We look forward to welcoming you back for an even better experience!

Nora

a year ago

This was a last minute reservation and itnwas stressful. The front desk guy was new and claimed I hadn't paidnfornthenroom. He charged me twice for incidentals and the WiFi wouldn't connect in long enough intervals to check emails, read, or stream a program. The room was spacious with an old, loud AC unit. The tv was connected to a very old cable box and the tv vplume didn't really work so if the AC was on you couldn't hear the TV. Also there were very limited channels available. There was a fridge in the room along withnan ... read more

Business response:

Hi Nora! Thank you for sharing your experience. We're glad to hear that our manager was able to assist you with the double charge issue, but we regret the stress you encountered during your stay. It sounds like there were several inconveniences, from the WiFi connectivity to the outdated amenities. We appreciate your feedback about the AC unit and television setup, as it helps us identify areas for improvement. Your comments are valuable, and we hope to provide a more seamless experience in the future.

arnold

a year ago

Business response:

Hi Arnold! Thank you for the 4 out of 5 rating! It’s great to know that your stay at Comfort Inn Gilroy (formerly The Inn at 8435) in California was pleasant. If you have any specific suggestions on how we can improve, we’d love to hear them. We look forward to hosting you again soon!

Mickey

a year ago

Business response:

Hi Mickey! Thank you for the perfect 5 out of 5 rating! We’re thrilled to hear that you had an exceptional experience at Comfort Inn Gilroy (formerly The Inn at 8435) in California. Your satisfaction means so much to us, and we’re delighted that we could exceed your expectations. We can’t wait to welcome you back for another outstanding stay!

Corby

a year ago

There are never any towel racks in the bathrooms. It's inconvenient.

Business response:

Hi Corby! Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We appreciate your suggestion regarding towel racks in the bathrooms, as we understand how important convenience is for our guests. Your input will be considered as we look to enhance our facilities. We hope to welcome you back soon for another enjoyable visit!

Stephanie

a year ago

easy in out and out, and clean

Business response:

Hi Stephanie! Thank you for your positive review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We’re glad to hear that you found our property easy to access and clean. We strive to provide a hassle-free experience and are pleased it made your stay enjoyable. We look forward to hosting you again!