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Comfort Inn Gilroy
- Hospitality
- Gilroy, CA
About this business
Location details
8435 San Ysidro Ave, Gilroy, CA, 95020, United States
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Business response:
Hi Madison! Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear that your stay at Comfort Inn Gilroy (formerly The Inn at 8435) in California was outstanding. Your positive feedback means a lot to our team, and we’re looking forward to welcoming you back for another exceptional experience!
Great customers service, Good price just stayed for a night.
Business response:
Hi Candy! Thank you for your kind review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We’re delighted that our customer service and pricing made your short stay a positive experience. We hope to welcome you back for an even longer visit next time!
Business response:
Hi Don! We’re thrilled to receive a 5 out of 5 rating from you! It’s wonderful to know that your time at Comfort Inn Gilroy (formerly The Inn at 8435) in California was so enjoyable. Your kind words mean a lot to our team, and we can’t wait to host you again for another great stay!
Business response:
Hi Steve! Thank you for the amazing 5 out of 5 rating! We’re so pleased to hear that you had such a wonderful experience at Comfort Inn Gilroy (formerly The Inn at 8435) in California. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to welcoming you back soon for another fantastic stay!
Thank you
Business response:
Hi Raquel! Thank you for your kind review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back soon!
Overall, this was a decent hotel. Rooms were updated. The heater was not functioning properly. Great shower. Good location.
Business response:
Hi Kristin! Thank you for your review of Comfort Inn Gilroy (formerly The Inn at 8435) in California! We’re pleased to hear that you found the rooms updated and enjoyed the great shower and convenient location. We apologize for the issue with the heater and appreciate your feedback, which helps us improve. We look forward to welcoming you back for an even better experience!
This was a last minute reservation and itnwas stressful. The front desk guy was new and claimed I hadn't paidnfornthenroom. He charged me twice for incidentals and the WiFi wouldn't connect in long enough intervals to check emails, read, or stream a program. The room was spacious with an old, loud AC unit. The tv was connected to a very old cable box and the tv vplume didn't really work so if the AC was on you couldn't hear the TV. Also there were very limited channels available. There was a fridge in the room along withnan ... read more
Business response:
Hi Nora! Thank you for sharing your experience. We're glad to hear that our manager was able to assist you with the double charge issue, but we regret the stress you encountered during your stay. It sounds like there were several inconveniences, from the WiFi connectivity to the outdated amenities. We appreciate your feedback about the AC unit and television setup, as it helps us identify areas for improvement. Your comments are valuable, and we hope to provide a more seamless experience in the future.
Business response:
Hi Arnold! Thank you for the 4 out of 5 rating! It’s great to know that your stay at Comfort Inn Gilroy (formerly The Inn at 8435) in California was pleasant. If you have any specific suggestions on how we can improve, we’d love to hear them. We look forward to hosting you again soon!
Frequently asked questions about Comfort Inn Gilroy
How is Comfort Inn Gilroy rated?
Comfort Inn Gilroy has a 3.4 star rating with 1,634 reviews.
When is Comfort Inn Gilroy open?
Comfort Inn Gilroy is open now. It is open 24/7.