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Complete Care
- San Antonio, TX
About this business
Complete Emergency Care emergency room in San Antonio provides medical care for both minor and major emergency situations. We are a licensed free-standing emergency room fully equipped to manage any emergency situation. Our emergency physicians and medical staff have the training and experience to treat San Antonio residents for all of their medical needs. A 24 Hour ER Complete Emergency Care is open 24 hours a day, 7 days a week including holidays. Our emergency room provides the same services a hospital-based ER provides ... read more
Location details
10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States
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Excellent !
Business response:
Hello Ms. Estrada, THANK YOU!
Complete Emergency Care provided just the right care for me when I felt at my worst. The front desk staff were pleasant, the waiting area was comfortable and clean. I did not wait long for a nurse to call me to my room. I couldn’t be more thankful for such a compassionate and amazing doctor, Dr. Fausto. The next following my visit another doctor called me for a follow up just to check on me. Complete Emergency Care provided superb service.
Business response:
Hello, Wow! Thank you so much for telling us about your ER visit. Dr. Fausto is fantastic!! We appreciate you choosing our Culebra Road location and look forward to serving you in the future in case you need emergency medical treatment again. Thank you again!
Very helpful and delightful people to be around!
Business response:
Hello Mr. Guerra, Thank you for the 5 stars. It's so very nice of you to recognize our staff in the way you did. They'll be thrilled to see your feedback. Please take care and thanks again!
The timeliness, the diligence, the personable care I received was extremely impressive. Very professional and informative. Each employee I encountered had the nicest attitude. Please acknowledge them.
Business response:
Hello Mr. Williams, Thank you for the kind words about our staff at the Culebra Road facility. We will make sure they see your review! It will absolutely make their day! We appreciate the 5 stars and value your opinion. Thank you for writing and please take care.
Dr was great. Nurse seemed distracted. She was looking at her Apple watch while I spoke and was a bit disorganized. I also heard a woman come in for a covid test due to symptoms and they let her sit in the waiting room. She’d remove her mask to blow her nose and was coughing. It made me uncomfortable she wasn’t asked to wait in the car.
Business response:
Thank you for sharing your input on your visit. Our team is always looking for ways to improve and will follow up on the issues you described. Erik, from our leadership team, attempted to contact you by phone but was unable to reach you. At your convenience, please call Erik at 210-579-9707.
Very friendly staff, and an awesome Doctor who ensured that my son was comfortable with the procedure that he was about to perform.
Business response:
Hello Mr. Gernale, Thank you for writing about your experience at our Culebra Road location. We are so pleased to hear how happy you are with the staff and physician. We appreciate the 5 stars and kind words. We're open 24/7 even on holidays! Please take care and we hope your son feels much better very soon.
Staff is always so helpful and listens to my concerns. I always appreciate the staff and their care. The follow up call is also such a great genuine way of a full on patient experience. Dr. Frausto and Dr. Serial are amazing doctors! Thank you!
Business response:
Hello Ms. Felan, Wow! What a kind review of our Culebra Road facility. We appreciate your comments regarding Dr. Frausto and Dr. Serial, we agree, they ARE amazing! It is so nice to hear such kind words about the care our patients receive and even better....receiving 5 stars for it!!! Thank you again and please take care.
Excellent service
Business response:
Hello Mr. Silva, Short and to the point!!!! Thank you for taking the time to give us your feedback and 5 star rating on Complete Care Culebra! We are always here when you need us most, 24/7! Please take care and get well soon!
I got great care! Thanks!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 2,561 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.