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Complete Care
- San Antonio, TX
About this business
Location details
10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States
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Dr was great. Nurse seemed distracted. She was looking at her Apple watch while I spoke and was a bit disorganized. I also heard a woman come in for a covid test due to symptoms and they let her sit in the waiting room. She’d remove her mask to blow her nose and was coughing. It made me uncomfortable she wasn’t asked to wait in the car.
Business response:
Thank you for sharing your input on your visit. Our team is always looking for ways to improve and will follow up on the issues you described. Erik, from our leadership team, attempted to contact you by phone but was unable to reach you. At your convenience, please call Erik at 210-579-9707.
Very friendly staff, and an awesome Doctor who ensured that my son was comfortable with the procedure that he was about to perform.
Business response:
Hello Mr. Gernale, Thank you for writing about your experience at our Culebra Road location. We are so pleased to hear how happy you are with the staff and physician. We appreciate the 5 stars and kind words. We're open 24/7 even on holidays! Please take care and we hope your son feels much better very soon.
Staff is always so helpful and listens to my concerns. I always appreciate the staff and their care. The follow up call is also such a great genuine way of a full on patient experience. Dr. Frausto and Dr. Serial are amazing doctors! Thank you!
Business response:
Hello Ms. Felan, Wow! What a kind review of our Culebra Road facility. We appreciate your comments regarding Dr. Frausto and Dr. Serial, we agree, they ARE amazing! It is so nice to hear such kind words about the care our patients receive and even better....receiving 5 stars for it!!! Thank you again and please take care.
Excellent service
Business response:
Hello Mr. Silva, Short and to the point!!!! Thank you for taking the time to give us your feedback and 5 star rating on Complete Care Culebra! We are always here when you need us most, 24/7! Please take care and get well soon!
I got great care! Thanks!
Awesome first time experience
Business response:
Hello MR. Gonzalez, Thank you so much for choosing our Culebra Road location. We know there are many choices out there now a days but we want you to know you can ALWAYS expect quick, quality healthcare every time you choose Complete Care. It really comes down to the fact that we truly care about our patients!!!! We are here 24/7 for your convenience each and every day of the year! Thank you for your feedback and please take care.
Staff is very nice and tries to be as helpful as possible.
Business response:
Hello Mr. Pash, Thank you for the kind words regarding Complete Care Culebra. We're thrilled with the 5 star rating and want you to know we are always open, 24/7, ready and waiting to help in any was possible with your emergency medical issue. Please get well soon and thanks again!
The drs listened to me and took great care of me
Business response:
Hello Ms. Pohle, Thank you for visiting Complete Care Culebra when you suffered from an emergency medical issue recently. Our job IS to listen to our patients first and foremost so we can make the very best decisions in their care. We are so happy to hear you were pleased with the service. We hope you feel better very soon. Thanks again!
Outstanding experience! Amazing doctor. Really took his time to check my son. Explained everything with detail. They even gave him first dose of medicine while we were there. They even called us a few days later to check how he was doing. Highly recommend them.
Business response:
Hello Mr. Perez, Thank you for such kind feedback on our Culebra location and staff! We love hearing about the ER experiences our customers have. You aren't just a number here at Complete Care, that's because we truly care! We care while you're here and after you leave also! We are thankful for the recommendation and we hope your son feels much better very soon! Thank you again!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,385 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.