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Complete Care

4.9
  • San Antonio, TX

About this business

Complete Emergency Care emergency room in San Antonio provides medical care for both minor and major emergency situations. We are a licensed free-standing emergency room fully equipped to manage any emergency situation. Our emergency physicians and medical staff have the training and experience to treat San Antonio residents for all of their medical needs. A 24 Hour ER Complete Emergency Care is open 24 hours a day, 7 days a week including holidays. Our emergency room provides the same services a hospital-based ER provides ... read more

Location details

10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States

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4.92,553 reviews
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Sylvia K.'s profile image
Sylvia K. 
on Birdeye

4 years ago

The staff was friendly. I was seen by the doctor in a timely manner and he answered all of my questions! He even left a message for me the next day to see how I was doing! I will continue to visit Complete Care as needed. 

Business response:

Hello Ms. Kyser, Thank you for such kind feedback on our Culebra Rd. location. We are so pleased you had a good ER experience with Complete Care and our staff! We appreciate you keeping us in mind for future medical emergency issues and we want you to know we are open 24/ hours a day....EVERYDAY! Please feel better soon and thank you again! 

Eve W.'s profile image
Eve W. 
on Birdeye

4 years ago

Every time I have had to go here for care had been amazing! They are all so professional and thorough. I feel at ease and know that I am in the best possible care. 

Business response:

Hello Ms. Weeks, We can't begin to thank you enough for the kind words regarding our Culebra team at Complete Care. We love helping others and truly care about our patients! We appreciate your feedback and the fact that you are a return customer of ours! Thank you for your loyalty! Please get well soon! 

Maria M.'s profile image
Maria M. 
on Birdeye

4 years ago

Always a great job from the staff (all of them). I recomend Complet Care to my family and friends. Thank you very much. 

Business response:

Hello Ms. Montanez, Thank you for choosing our Culebra Road facility. We are so pleased you appreciated the great job our staff members did and we will make sure to pass along your kind review! Thank you for the recommendations as well! Please get well soon! 

Lora M.'s profile image
Lora M. 
on Birdeye

4 years ago

Dr. Seriel & Nurse K were AMAZING! Loved them & the staff. Great experience! 

Business response:

Hello Ms. Medina, Thank you for such kind words regarding the staff at our Culebra Road location. We are especially pleased to know Dr. Seriel and Nurse K were AMAZING! We are so happy to hear you had a great ER experience! Thanks again! 

Milena G.'s profile image
Milena G. 
on Birdeye

4 years ago

I am very satisfied with all the care I received last Friday. Nurse K was so kind and helpful. Overall, I love the way I was treated for all the staff when I needed a lot of help. 

Business response:

Hello Ms. Garcia, Thank you for sharing your ER experience with us regarding our Culebra location. We love our patients here and we treat our customers the way they deserve to be treated. We believe the caring shines through! We are so happy also that Nurse K was so kind and helpful to you. We appreciate your feedback! Thank you again and please take care. 

Gianna O.'s profile image
Gianna O. 
on Birdeye

4 years ago

Staff and Dr. Vu were great. They worked well with my daughter to try and make her feel comfortable in order to check her vitals and take a swab sample to test for strep throat and flu. She had a high fever that wouldn’t go down as much even after taking Tylenol twice after 6 hours apart, nausea, and vomiting. Feared it was the flu but turned out to be the beginning of an ear infection. We were in and out within 30 mins. Found this clinic through our insurance portal. I’m very happy we did. If we ever need to see a doctor AS... read more

Business response:

Hello Ms. Oviedo, Thank you so much for such a great review of our Culebra facility! We are so pleased to hear what a great experience you had with Dr. Vu and our staff. We love our patients here especially the littles! It's so nice not having to wait and wait to be seen when you have a sick child! We value your feedback. Thank you again and we hope your daughter feels better very quickly! 

ROSEMARY L.'s profile image
ROSEMARY L. 
on Birdeye

4 years ago

great, provided me with a steroid shot. full a lot better. 

Business response:

Hello Ms. Longoria, Thank you for visiting our Culebra Road facility when you needed emergency medical care recently. We are so pleased to hear you found your ER experience to be such a good one! We are open 24/7 and always ready to help whenever you need us most! Thank you again and please take care. 

Claudia O.'s profile image
Claudia O. 
on Birdeye

4 years ago

The staff is always nice and friendly and quick. 

Business response:

Hello Ms. Olvera, Thank you for choosing our Culebra Road location recently and for the 5 star rating! We appreciate the feedback, it only makes us better! We hope you get well soon! Thank you again! 

Maria G.'s profile image
Maria G. 
on Birdeye

4 years ago

Every experience with this ER has been exceptional from the staff to the attentiveness of the physician. I was pleased to receive a call this morning asking how if I was continuing to do well after my visit! I will never go to a hospital and wait when you provide better care and are seen within a few minutes.i have recommended you to my friends and family! I’ve been there a few times and my grandson who was recently diagnosed with the flu!! 

Business response:

Hello Ms. Guevara, Wow! Fantastic feedback on our Culebra staff, thank you so much! We can't understand why people would want to wait hours upon hours either! Complete Care offers minimal wait times and like you've stated....exceptional care from all of the staff members. This isn't a one time deal either, every single time you need an ER you will experience the exact same service no matter the time of night or day! We truly care!!!! Please get well soon and take care. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 2,553 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.