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Complete Care

4.9
  • San Antonio, TX

About this business

Complete Emergency Care emergency room in San Antonio provides medical care for both minor and major emergency situations. We are a licensed free-standing emergency room fully equipped to manage any emergency situation. Our emergency physicians and medical staff have the training and experience to treat San Antonio residents for all of their medical needs. A 24 Hour ER Complete Emergency Care is open 24 hours a day, 7 days a week including holidays. Our emergency room provides the same services a hospital-based ER provides ... read more

Location details

10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States

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4.92,176 reviews
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Brenda B.'s profile image
Brenda B. 
8 years ago

Some of the kindest and most compassionate people I've ever met! Great nurse and doctor!!! The release could have been a little faster but I think they were very busy. Thank you! 

Business response:

Hi Brenda, Thank you for visiting our Culebra Road location. We are so happy to hear you found our staff kind and compassionate! We will follow up on our end to see how we can make the discharge process more acceptable. Thank you again and we hope you get to feeling better very soon! 

Velia D.'s profile image
Velia D. 
8 years ago

Staff was courteous and professional. I will gladly go there again if needed. Thanks again 

Business response:

Hello, Thank you for your kind words and visiting our Culebra Road facility. We will make sure the staff sees your comments. Thank you again! 

Lauren P.'s profile image
Lauren P. 
8 years ago

The staff was so nice and helpful. I was called back to a room before I could even finish my paperwork. It's nice to not have to wait for a long period with two small kids along for the ride. 

Business response:

Hi Lauren, We are so happy to hear you found our staff at the Culebra location to be so nice and helpful! Our mantra at Complete Care is "Get In, Get Out and Get Back to Life". We're happy we were able to get you back so quickly and with two children in tow, handled your healthcare need and get you back to the rest of your day! We hope you're feeling better! 

Arlene's profile image
Arlene 
8 years ago

Excellent! 

Business response:

Hello Arlene, Thank you for visiting our Culebra Road facility! We are happy with your comment about us being excellent!!! We are here if you need us again in the future and do hope you are feeling better! 

Benny M.'s profile image
Benny M. 
8 years ago

From time I walked it was a great feeling, receptionist greeted me promptly and freindly, nurse and Doctor we great. Thanks 

Business response:

Hello Benny, Thank you so much for your kind words regarding our staff at the Culebra location. We're so happy to hear you felt the doctor and nurse "was great", and that you were greeted promptly! Thank you for choosing us and remember, we are open 24/7 for any future healthcare need! We hope you're feeling better! Take care.  

Theresa M.'s profile image
Theresa M. 
8 years ago

The doctors and all staff were nice. They made me feel comfortable. I was in town for a funeral and they took good care of me. I wish I had gotten a copy of my records before I left. 

Business response:

Hi Theresa, We are so sorry for your loss but glad you chose our Culebra facility to help with your health care needs while you were in town. We're glad to hear that the staff made you feel comfortable and they were nice. If you would like a copy of your records we would be more than happy to help get those to you. If you would call Amilia at 817-527-3463, our Culebra representative, she can tell you what is needed for proof of identification and once received we would put your records in the mail directly to you. We ho... read more

Angelique K.'s profile image
Angelique K. 
8 years ago

The entire staff was very friendly, professional, compassionate and helpful. Our doctor was very attentive and explanatory in every way, she listened to my needs and concerns and never once brushed them off or disregarded them. She gave me the proper tests and treatment all on site. I was extremely satisfied with this location and establishment! I woke up feeling way better today. Definitely recommending to everyone I know. 

Business response:

Hi Angelique, We're so happy you chose our Culebra Road facility to when you recently felt under the weather. We are also glad to hear that you found our staff to be very friendly, compassionate, helpful and professional during your visit. We will pass these kind words onto our staff and let the physician know how attentive you felt they were and how much you appreciated them listening to your needs. We are always here to help, 24/7 if you need us again in the future. Please take care! 

Chris C.'s profile image
Chris C. 
8 years ago

I have used this facility a few times and each time I have not been disappointed. They treat my son with the utmost care and keep his mind at ease. We rarely have to wait to be seen and once treatment starts they are very caring and professional. 

Business response:

Hi Chris, Thank you for sharing your thoughts regarding our Culebra Road location! We pride ourselves in our short wait time, professional and caring staff members. We like our patients to "Get in, Get out and Get back to Life" as quickly as they can! Since you have visited us in the past, you know we are always here to help with any and all health care issues. We hope your son is feeling much better! 

Linda's profile image
8 years ago

Very helpful. Didn't just rush me in and out, really listened. 

Business response:

Good day Linda, We are so exited to hear that our staff at the Culebra facility was very helpful to you. Even though we like to see our patients quickly, we are also happy to hear you didn't feel rushed and that our staff listened to all of your concerns. Remember, we are here 24/7 if you ever need us again in the future. We hope this finds you on the road to recovery!  

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 2,176 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.