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Complete Care

4.9
  • San Antonio, TX

About this business

Complete Emergency Care emergency room in San Antonio provides medical care for both minor and major emergency situations. We are a licensed free-standing emergency room fully equipped to manage any emergency situation. Our emergency physicians and medical staff have the training and experience to treat San Antonio residents for all of their medical needs. A 24 Hour ER Complete Emergency Care is open 24 hours a day, 7 days a week including holidays. Our emergency room provides the same services a hospital-based ER provides ... read more

Location details

10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States

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4.92,163 reviews
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Theresa M.'s profile image
Theresa M. 
8 years ago

The doctors and all staff were nice. They made me feel comfortable. I was in town for a funeral and they took good care of me. I wish I had gotten a copy of my records before I left. 

Business response:

Hi Theresa, We are so sorry for your loss but glad you chose our Culebra facility to help with your health care needs while you were in town. We're glad to hear that the staff made you feel comfortable and they were nice. If you would like a copy of your records we would be more than happy to help get those to you. If you would call Amilia at 817-527-3463, our Culebra representative, she can tell you what is needed for proof of identification and once received we would put your records in the mail directly to you. We ho... read more

Angelique K.'s profile image
Angelique K. 
8 years ago

The entire staff was very friendly, professional, compassionate and helpful. Our doctor was very attentive and explanatory in every way, she listened to my needs and concerns and never once brushed them off or disregarded them. She gave me the proper tests and treatment all on site. I was extremely satisfied with this location and establishment! I woke up feeling way better today. Definitely recommending to everyone I know. 

Business response:

Hi Angelique, We're so happy you chose our Culebra Road facility to when you recently felt under the weather. We are also glad to hear that you found our staff to be very friendly, compassionate, helpful and professional during your visit. We will pass these kind words onto our staff and let the physician know how attentive you felt they were and how much you appreciated them listening to your needs. We are always here to help, 24/7 if you need us again in the future. Please take care! 

Chris C.'s profile image
Chris C. 
8 years ago

I have used this facility a few times and each time I have not been disappointed. They treat my son with the utmost care and keep his mind at ease. We rarely have to wait to be seen and once treatment starts they are very caring and professional. 

Business response:

Hi Chris, Thank you for sharing your thoughts regarding our Culebra Road location! We pride ourselves in our short wait time, professional and caring staff members. We like our patients to "Get in, Get out and Get back to Life" as quickly as they can! Since you have visited us in the past, you know we are always here to help with any and all health care issues. We hope your son is feeling much better! 

Linda's profile image
8 years ago

Very helpful. Didn't just rush me in and out, really listened. 

Business response:

Good day Linda, We are so exited to hear that our staff at the Culebra facility was very helpful to you. Even though we like to see our patients quickly, we are also happy to hear you didn't feel rushed and that our staff listened to all of your concerns. Remember, we are here 24/7 if you ever need us again in the future. We hope this finds you on the road to recovery!  

Cynthia G.'s profile image
Cynthia G. 
8 years ago

I was seen right away and every nurse/dr made sure I was comfortable at all times and understood everything they were doing. 

Business response:

Hi Cynthia, We're so happy to hear our staff members at the Culebra Road facility made sure you were comfortable during your visit and that you understood all what was being done. We will pass along your kind words and we hope you are feeling much better! 

Danielle T.'s profile image
Danielle T. 
8 years ago

Super helpful 

Business response:

Hi Danielle, So happy to hear our staff at our Culebra Road facility was very helpful! Please remember we are here whenever you need us! Hope you're feeling better! 

Sara G.'s profile image
Sara G. 
8 years ago

Brought my granddaughter in for chest and throat pain and coughing. We received great service from the beginning and the end. I wld make it here instead of sitting for hours in a Hosp ER for these types of illness. Can't wait to see my bill after ! 

Business response:

Hi Sara, We're so happy to hear that you had great service "from the beginning to the end" when you recently visited our Culebra Road facility! We strive for short wait times living up to our motto of "Get In, Get Out, Get Back to Life!" We hope your granddaughter is well on the road to recovery!  

Yvonne H.'s profile image
Yvonne H. 
8 years ago

Always well taken care of by front desk and medical team. They always look out for the patients best interest. Love the facility. 

Business response:

Hello Yvonne, We're so happy to hear you are always well taken of by the medical team and front desk staff when you visit our Culebra Road Complete Care facility! Our patients are first and foremost! Hope you are feeling better! 

Martha H C.'s profile image
Martha H C. 
8 years ago

They all work as a team . Very friendly! ! The doctor that treated me was very attentive to my sickness and seemed concerned. M. C. 

Business response:

Hello Martha! Thank you for taking the time to give us your feedback. We are very happy to hear that you found our staff to be friendly. and that the doctor was very attentive. Hope you are feeling better soon. Take care and have a great day! 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 2,163 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.