Contour Mortgage
CUSTOMER EXPERIENCE DEPARTMENT
About
Since 1993, Contour Mortgage Corp. has built a solid reputation for unparalleled customer service to exceed the expectations of home owners and buyers. With a multi-state licensed footprint, we are able to serve and reach more customers and offer an expansive product suite and hands-on service that our customers deserve. Contour is proud to continually expand it's services with a unique mix of products so that everyone we can serve has the best opportunity for homeownership in an affordable, sensible, and comfortable fashion that meets their needs and continues to do so for years. For years, we have established relationships with industry professionals who can further enable our borrowers
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debearc on Zillow
a month ago
02/17/2023, 11:20 AM
Louis amazing. He was honest, professional, and followed through on everything he said he was going to do. He gave us timelines of when things would be done, and how the process would work, and everything unfolded exactly as he said. I will never use anyone aside from Louis for any of my future mortgage financing needs.
Karen Ruja on Zillow
a month ago
02/17/2023, 00:29 AM
I am so grateful that I found Eric Killian, of Contour Mortgage. I was scrolling on YouTube and their ad played. I was curious, so I reached out. Eric contacted me the next day.
Eric took time to talk to me and to understand my needs and my unique circumstances. I realized that I was more than just a number to him and his staff. I realized that they genuinely cared about my getting through the mortgage approval process successfully. They patiently explained every step of the process and guided me in gathering the required documentation for the underwriting process. Eric and his staff were very professional and promptly returned my emails and phone calls.
I’m happy to say that all went well. I successfully completed the process and now own my home. The challenge was more manageable, because of the education that I received from Eric and his staff. I will definitely become a life long client. I will recommend Eric Killian to everyone who’s looking for a lender who offers personalized assistance to all of his clients. Thank you Eric and staff. I appreciate all of you.
Eltoma on Zillow
a month ago
02/16/2023, 07:11 AM
Bobby from the beginning was professional, thoughtful in the mortgage marketplace and process. I cannot say enough about what he was able to help us buy our first house during a very difficult time. I definitely recommend Bobby and contour mortgage to everyone.
Toto H. on Birdeye
a month ago
02/16/2023, 04:14 AM
Bobby from the beginning was professional, thoughtful in the mortgage marketplace and process. I cannot say enough about what he was able to help us buy our first house during a very difficult time. I definitely recommend Bobby and contour mortgage to everyone.
Anthony Russo on Zillow
a month ago
02/14/2023, 05:13 AM
Mike and his team do an excellent job of explaining all the different products and helping the borrower choose which program best suits their needs. Once you choose a loan program Mike and team make it easy to apply for financing by keeping on top of the application and following up on what the lender needs to approve the loan. Mike and team are always available for any questions I had and very responsive to my needs. In short they made an involved process look easy and made it a great experience . Mike and team are a pleasure to work with
Business Response:
Thank you for the kind words. Enjoy your new home.
Tom M. on Zillow
a month ago
02/14/2023, 04:45 AM
Brian help my wife and I close on our first home, as well as guide us through the process of simultaneously closing and buying our second home, and we can not speak highly enough.
Brian was able to guide us in a smooth and timely manner, with expert knowledge of the market. He was always available to answer questions and make both processes clear, concise, and smooth.
I HIGHLY recommend Brian if you are looking to purchase the home of your dreams.
Ashleigh T on Zillow
a month ago
02/14/2023, 04:15 AM
Compassionate, dedicated, kindhearted, perseverant, helpful and impeccable - those are the qualities you should want in someone you work with in business. It is quite important to ensure you have those skills in someone when you are a first-time home buyer. You will hit the lottery if you use Bobby Papadopulos as your loan officer.
There are not enough words to express the upmost gratitude and satisfaction with his services or his team. There are so many people in this industry for quick cash and possibly the wrong reasons. Bobby is the complete opposite. I was more than defeated in the home loan process. After a random yet quick search on Yelp, I found Bobby and decided to message him. I see why he has five stars. Although skeptical, because who is perfect? I have seen perfection in his abilities. Bobby allowed me to call him at 7:00 AM, through tears and disarray coming from my end, he stated, "I will help you". My situation was far from easy, he decided to still help us.
Through diverse companies not explaining the process or requiring funds without explanation, Bobby held our hands throughout this entire process. From day one to closing day and beyond, Bobby does not leave you. He takes the time to explain to you what is occurring, why it is occurring and how to ensure a successful closing, organize finances and better yourself. He is extremely patient and understanding. He has worked in his personal time to guarantee deadlines would be met and satisfied. Without being local to me, he communicated with agencies near me to get the work done.
Five stars does not compare to the amount that he and Contour Mortgage deserves. He has completely changed our lives for the better. Bobby is someone I wish was in every field not just the mortgage company because he brings professionalism, kindness, and perception. If you are looking for a home, find a home with a person who cares about your wellbeing above all. That will shape your mindset for your new journey- Bobby is the person to set you up on the right path.
I will highly recommend him to anyone and everyone.
Tom M. on Zillow
a month ago
02/14/2023, 00:00 AM
Brian help my wife and I close on our first home, as well as guide us through the process of simultaneously closing and buying our second home, and we can not speak highly enough.
Brian was able to guide us in a smooth and timely manner, with expert knowledge of the market. He was always available to answer questions and make both processes clear, concise, and smooth.
I HIGHLY recommend Brian if you are looking to purchase the home of your dreams.
MaryAnne N on Zillow
a month ago
02/12/2023, 00:00 AM
I highly recommend working with Sal! He is extremely efficient, answered all the questions I had (and I had many as a first time buyer) and was always available when I needed something. He made the loan process easy and accessible. Thanks Sal!