Corewell Health Urgent Care - Downtown Royal Oak

Frank Scott D. 

on Birdeye

a year ago

Informative immediately assistance. However it was difficult to register. Feeling weak and with headache the registration required taking my own photos of insurance card and drivers license. Once the cards were added. I was required to fill in the policy number and license in a different section. In other urgent care facilities I just handed the cards to a receptionist to make copies and took my information and placed it into the registration detail. Please consider a change in the process for those who are too sick to do th... read more

Alyson S. 

on Birdeye

3 years ago

The PA who saw me talked to me like I was a child. He determined I was not a fit for paxlovid based on minimal questions and cited a study in Israel that says it doesn’t work. As a woman, I’m used to being brushed off in medicine but this should change. I heard the same PA the room over tell an elderly woman that “maybe it was her subconscious” regarding her health issue. I have an elevated crp, several vitamin deficiencies, and a high bmi. Each of those factors have studies citing worse outcomes from Covid. It’s just disapp... read more

Nichole T. 

on Birdeye

3 years ago

I went to Beaumont Urgent care on Lake Orion. They turned me away stating they only provide care to patients that are having surgery at Troy Beaumont. So the following day a had to drive down to Royal Oak and wait over an 1-1/2 hours to get a pre-op COVID test completed. VERY very inconvenient. 

Ryan W. 

on Birdeye

3 years ago

Came to this location because of proximity. Went to Grosse Point Farms location Friday night with a throat issue; infected tonsils. This happens at least once or twice every year. I followed up on Tuesday at Royal Oak because I had actually gotten much worse, despite the antibiotics given. I was told since my strep was neg and the antibiotics weren't working, I could stop taking them. She offered a COVID test and nothing further. I KNOW I do t have COVID because I've been doing this my entire adult life. Your doctor didn't e... read more

Daniel F. 

on Birdeye

3 years ago

I waited in my patient room for 50 minutes after my tests were completed until being seen again. I was able to check my results on my phone a full 40 minutes before the PA could return to the room. I ended up spending 2.5 hours in the room despite having a very low wait time (10m) in the waiting room.