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Corewell Health Urgent Care - Downtown Royal Oak

4.5
  • Urgent Care
  • Royal Oak, MI

About this business

HealthcareDoctorsLaboratory TestingUrgent Care

Location details

309 E 11 Mile Rd, Royal Oak, MI, 48067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.52,715 reviews
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Turquoise Wise K.'s profile image
Turquoise Wise K. 
5 months ago

Don’t come here if you’re overweight. Apparently they can’t do anything if you’re too big. Felt very much fat shamed. Plus they looked like they were ready to go home because it was close to 8pm. But even tho they couldn’t assist me I’m very sure they’ll find a way to bill my insurance. Never going to Corewell again. 

Business response:

Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.corewellhealthurgentcarese.com/about/contact if you’d like to discuss further. 

Mackenzie P.'s profile image
Mackenzie P. 
6 months ago

Doctor was great, thorough and explained every question we had. We checked in at 11:30, waiting in waiting room for 45 minutes. Once admitted, nurse did a strep test. We literally waited in the room for one full hour before hearing or seeing anyone. 

Business response:

Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes. 

Karen J.'s profile image
Karen J. 
7 months ago

Would not recommend. Made an appointment. Waited over an hour and a half before walking out. Only one other patient before me. Staff rude. With so many other urgent cares do not go here. The worst! 

Business response:

Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.corewellhealthurgentcarese.com/about/contact if you’d like to discuss further. 

Kristolyn B.'s profile image
Kristolyn B. 
a year ago

The suck literally 

Megan B.'s profile image
Megan B. 
a year ago

James Wood mansplained and talked at me. As someone who it takes a lot to go see a Dr, it was disheartening to not be listened to and talked through options. 

Dazzmin Dabish E.'s profile image
Dazzmin Dabish E. 
a year ago

Doctor was very dismissive and just told me to go to the ER. Didn’t interpret my results from urine test at all. Didn’t seem to care. They know I have gestational diabetes and didn’t mention the danger of my ketone level being 5. I feel like he should’ve given immediate advice besides “can’t help ya, go to the er”. Nurse was great. 

Christopher V.'s profile image
Christopher V. 
a year ago

It says walk ins are welcome, but a 2 hour thirty minute wait is a bit ridiculous. Need more staff to handle patients. Doctor was great, just disappointed in the wait and will choose other providers in the future 

Desi G.'s profile image
Desi G. 
a year ago

I am almost certain that I have epidimitis, caused by clymidia, I think. I have extreme pain in my testicles and some abdominal pain. The doctor knew I was in extreme pain and did not prescribe anything. He referred me to the ER and now I am nearly in tears from the pain and I am waiting in the ER. 

Frank Scott D.'s profile image
Frank Scott D. 
a year ago

Informative immediately assistance. However it was difficult to register. Feeling weak and with headache the registration required taking my own photos of insurance card and drivers license. Once the cards were added. I was required to fill in the policy number and license in a different section. In other urgent care facilities I just handed the cards to a receptionist to make copies and took my information and placed it into the registration detail. Please consider a change in the process for those who are too sick to do th... read more

Frequently asked questions about Corewell Health Urgent Care - Downtown Royal Oak

How is Corewell Health Urgent Care - Downtown Royal Oak rated?

Corewell Health Urgent Care - Downtown Royal Oak has a 4.5 star rating with 2,715 reviews. 

When is Corewell Health Urgent Care - Downtown Royal Oak open?

Corewell Health Urgent Care - Downtown Royal Oak is closed now. It will open at 8:00 a.m.