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Corewell Health Urgent Care - Lake Orion
- Urgent Care
- Lake Orion, MI
About this business
Location details
845 S. Lapeer Rd, Lake Orion, MI, 48362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Wait time was two hours. Only one provider working. Total time over three hour, mostly waiting. They asked us what pharmacy we used and when they closed an hour before they brought back prescriptions so pharmacy was closed by then. Did not offer to get them there which I didn’t know you could until after. Receptionist was very kind and friendly.
Many avoidable mistakes were made during my visit on July 16 at 8am: - Was not notified that I was receiving a prescription. No information was given verbally or in print-out. - Prescription was sent to the wrong pharmacy, 35 minutes away. - Due to lack of prescription info, was unable to get prescription transferred Was not initially given info about return-to-work date. Was dismissed before having to ask for nurse to return with info - Was given referral to wrong physical therapist. Needed referral to spinal speciali... read more
Came in with a respiratory issue. Tests ruled out Covid, flu, and pneumonia. Spoke briefly with a PC? She listened to my lungs and left the room. It seemed like I waited a lot between seeing anyone. When she returned, she gave me discharge papers and a scrip for an antibiotic. Having a viral infection didn’t seem necessary to get this kind of scrip. I had to ask for an inhaler, otherwise, I left with nothing to treat the symptoms of my health issue!.
Went in with a sinus infection. All that was done was a covid test and pushed me out the door. Called back later to see about medicine for the sinus infection and I was informed that they don't proscribe medicine until symptoms have been there for 14 days. Unable to work with this pressure. Will not come back to this location.
I did not appreciate the all about covid agenda. I came in for help with fluid not draining from my ear canal only to have your "provider" try to coerce me into a covid test. When I refused the staff became rude and unfriendly. I also did not like the "providers statement of "We don't want you wandering around getting ppl u like sick" ...there was certainly no need to imply I hadn't taken anyone else's health into consideration and the statement was unnecessary, insulting, and extremely rude. I will going forward consider d... read more
You spelled Beaumont wrong.
Business response:
Thank you for rating us, Harold. We greatly value your feedback and would love to hear how we can improve your experience. Please contact us at beaumontpr@wellstreet.com so that we may follow up for further review.
No one told me the password for the lab results when I left, and it wasn't in my release paperwork. The receptionist couldn't help me when I called the next day, and the paperwork wouldn't download from MyChart. The receptionist said "the password is literally in your release paperwork, and you have to call MyChart about those issues".
I was taken into my appointment 1 hour past scheduled time. There was hardly anyone else in the waiting room.
Business response:
Thank you for rating us, Nicole. We greatly value your feedback and would love to hear how we can improve your experience. Please contact us at beaumontpr@wellstreet.com so that we may follow up for further review.
Good sent one yesterday
Frequently asked questions about Corewell Health Urgent Care - Lake Orion
How is Corewell Health Urgent Care - Lake Orion rated?
Corewell Health Urgent Care - Lake Orion has a 4.4 star rating with 2,190 reviews.
When is Corewell Health Urgent Care - Lake Orion open?
Corewell Health Urgent Care - Lake Orion is closed now. It will open at 8:00 a.m.